Change Management: Learning Experience Designer for S4 HANA (Remote)
About The Position
The oneRTX│PST Organizational Change Management (OCM) team provides a structured and scalable approach to managing change for our employees. The team develops and executes strategies for stakeholder engagement, communications, training, and sustainment to increase user readiness and mitigate risk, ensuring the successful adoption of new processes and systems. This individual will create engaging, high-impact learning experiences for this major business transformation initiative that will help shape the future of our organization. The oneRTX is focused on leveraging the scale of our three business units to improve collaboration, cost structure, productivity and performance. The oneRTX│PST project goals are to harmonize key business processes, associated tools and metrics across RTX, while deploying a common enterprise resource management platform – SAP’s S4 HANA. The result will be a common user experience across the businesses, real-time visibility into critical data, and automation of manual tasks to enable all employees to focus on value-add activities. The strategic design phase is coming to a conclusion, and the program is entering the initial build, test and support phases.
Requirements
- Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience.
- Prior experience with instructional design or learning experience design.
- Provide design leadership or governance across multiple workstreams.
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Nice To Haves
- Demonstrated experience leading learning design efforts for large-scale ERP implementations, preferably SAP S/4HANA.
- Proven experience designing self-paced eLearning, virtual instructor-led learning, and hands-on practice experiences, including simulations and knowledge checks.
- Experience working with digital adoption platforms (e.g., WalkMe, SAP Enable Now).
- Strong knowledge of adult learning principles, learning experience design methodologies, and performance-based learning approaches.
- Proficiency with eLearning and multimedia authoring tools, such as Articulate 360 and Adobe Captivate.
- Experience working with matrixed or distributed teams, including third-party, offshore, and Business Unit based content developers.
Responsibilities
- Design end-to-end user learning journeys that blend virtual learning sessions, self-paced learning, and hands-on practice to support adoption of SAP S/4HANA and related boundary systems.
- Provide design oversight for the development of learning content, including virtual session materials, self-paced eLearning, simulations, WalkMe-enabled practice, and knowledge checks.
- Apply adult learning principles and learning experience design best practices to create engaging, effective, and role-based learning experiences.
- Ensure learning content is role-based and aligned with the Global Blueprint, with Business Unit specific variations developed based on documented business requirements.
- Review learning materials for accuracy, clarity, usability, and alignment with program objectives.
- Step in to develop or refine learning content when additional capacity or specialized expertise is required.
- Partner with the PST Learning Lead to align learning journeys and design activities with program milestones and deployment schedules.
- Collaborate with third-party, offshore, and Business Unit content developers to ensure consistent design standards and quality across all learning assets.
- Work with the Training Delivery team to ensure learning materials are delivery-ready and support effective facilitation.
- Coordinate with WalkMe developers to align in-application guidance and hands-on practice with formal learning content.
- Partner with Change Management Leads to ensure learning strategies address change impacts, adoption risks, and Business Unit readiness needs.
- Collaborate with workstream and Business Unit subject matter experts from both third-party consulting partners and RTX to gather requirements, validate content, and ensure business accuracy.
- Align with Change Management and Communications teams to ensure consistent messaging across Learning and Change Management activities.
- Ensure learning content adheres to established governance standards for design, development, and approvals.
- Ensure all learning deliverables meet branding, accessibility, and compliance requirements.
- Maintain version control and documentation standards across all learning assets.
- Track progress against learning design milestones and report status, risks, and dependencies to the PST Learning Lead and program leadership.
Benefits
- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
- Tuition reimbursement program
- Student Loan Repayment Program
- Life insurance and disability coverage
- Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Ovia Health, fertility, and family planning
- Adoption Assistance
- Autism Benefit
- Employee Assistance Plan, including up to 10 free counseling sessions
- Healthy You Incentives, wellness rewards program
- Doctor on Demand, virtual doctor visits
- Bright Horizons, child and elder care services
- Teladoc Medical Experts, second opinion program
- Annual short-term and/or long-term incentive compensation programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
