Change Management Lead

QBE • Madison, WI

10h • Hybrid

About The Position

The purpose of this role is to develop, implement and execute appropriate change strategies to support strategic transformational initiatives and programs of work.

Requirements

• Tertiary Degree or equivalent combination of education and work experience.
• Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.

Nice To Haves

• Familiarity with commercial insurance products and processes—such as underwriting, policy lifecycle (new business, renewals, endorsements), and broker/agent distribution models
• Extensive experience managing planning and change functions, including CMOs.
• Demonstrable ability in managing internal and external stakeholders with conflicting demands and understanding the commercial/financial implications and business impact of alternative People solutions.
• Experience in the use of tools and techniques to facilitate effective change adoption.
• Experience working within both Agile and Waterfall delivery environments.
• Significant experience supporting multi-year change programs across different countries and cultures with diverse populations to achieve desired results.
• Change Management industry accreditation.

Responsibilities

• Establish, lead, and mature an enterprise Change Management practice, including defining the strategic direction, operating model, and service offerings for change across the organization.
• Develop and maintain enterprise change management policies, methodologies, processes, standards, templates, and tools that enable scalable and consistent application.
• Lead and manage the Business Change & Support Team to align resources with business needs.
• Support the development and implementation of change management strategies.
• Assess potential impacts of change on the business and evaluate risk factors.
• Design and execute activities to support change adoption across the business.
• Develop strategies to improve change methodologies and ensure effective testing and validation.
• Manage relationships with internal and external stakeholders to ensure high‑quality services are delivered.
• Monitor and manage the performance of external parties and ensure data licensing meets business needs.

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree