Change Management lead

Lake Shore Associates•Nashville, TN

5d•Onsite

About The Position

We are looking for a hands-on change management professional to lead the adoption and value realization of key enterprise platforms, focusing on Genie, an AI-powered knowledge and productivity platform, and M-Files, the organization's document and knowledge management solution. In this role, you will develop and drive user adoption, engagement, business readiness, communications, and learning. Working closely with business and technology stakeholders, your primary objective will be to accelerate the successful adoption of these strategic digital products, ensuring employees embrace new ways of working and the organization realizes measurable business value.

Requirements

5+ years of change management, digital adoption, organizational enablement, or related experience.
Demonstrated success driving adoption of enterprise digital platforms.
Experience developing communication campaigns and engagement strategies.
Experience designing and delivering training programs.
Experience managing stakeholder engagement activities.
Strong facilitation, presentation, and communication skills.
Applicants must be legally authorized to work in the United States without current or future employer sponsorship.

Responsibilities

Execute adoption strategies for Genie and M-Files.
Support stakeholder readiness and change planning.
Conduct stakeholder interviews, feedback sessions, and adoption assessments.
Develop and maintain adoption plans, stakeholder plans, and change impact assessments.
Manage communication calendars and engagement campaigns.
Develop business success stories, case studies, and adoption highlights.
Coordinate and facilitate Champion Network activities.
Develop Champion meeting agendas, playbooks, and engagement materials.
Design and develop learning journeys for Genie and M-Files.
Create role-based training curricula and learning materials.
Develop and maintain adoption dashboards.