Change Management Lead-60008941

State of South Carolina • Richland County, SC

1d • Onsite

About The Position

The Department of Administration's (Admin) Division of Enterprise Applications (DEA) is seeking a Change Management Lead to join the team. We are in growth mode, and it is an exciting time to be a contributing member to SC Enterprise Information System (SCEIS)! SCEIS is the backbone of our business processes and ultimately empowers decision makers to improve government for the citizens. If you enjoy working at the intersection of people, process, and technology, and are motivated by a fast paced, multi tasked and transforming environment, then this position could be for you! You will serve as the Change Management Lead responsible for directing enterprise application change, release, and quality management activities across the SCEIS environment. Oversee planning, coordination, governance, and execution or application lifecycle processes to ensure changes are evaluated, documented, approved, tested, and successfully deployed. You will work with functional product teams, technical teams, governance boards, and business stakeholders to integrate change management into the application lifecycle, improve operational processes, maintain enterprise standards, and support continuous service delivery. This position is onsite in Columbia, SC.

Requirements

• A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information systems, or a related field. Relevant experience may substitute for the degree on a year-for-year basis.
• Extensive experience managing telecommunications, data processing, or enterprise information technology environments; leading analysts or serving as a team lead responsible for application lifecycle facilitation, orchestration, and compliance; and supporting complex, integrated enterprise environments with large ERP systems and enterprise business processes.
• Knowledge of IT change and release management principles, software development lifecycle (SDLC), and enterprise lifecycle management.
• Experience managing resources, projects, and operations within an enterprise IT environment.
• Ability to coordinate cross-functional business, technical, and QA teams throughout the application lifecycle.
• Experience leading major system implementations, enterprise migrations, and operational support initiatives.
• Strong analytical, communication, and problem-solving skills with the ability to identify and improve operational efficiencies.
• Ability to establish and maintain effective working relationships with business partners, technical staff, vendors, and leadership.
• Experience working in Agile and Waterfall development environments.
• Position may require overnight travel.
• Position requires up-to-date certification(s).
• Position will be required to report to work for hazardous weather events and during emergency situations.

Nice To Haves

• Experience leading enterprise change management, release management, or application lifecycle initiatives.
• Experience with SAP ECC, SAP S/4HANA, SAP Solution Manager, SAP Cloud ALM, and Tricentis Test Automation.

Responsibilities

• Provide technical and administrative leadership for the enterprise application lifecycle.
• Direct enterprise change, release, and quality management functions.
• Establish standards, optimize processes, and maintain change management documentation.
• Partner with functional product teams to evaluate new requests, solution designs, documentation, and release approvals.
• Lead release planning and change intake, prioritization, classification, and assignment activities throughout the application development lifecycle.
• Serve as the primary point of contact for process orchestration and continuous improvement.
• Perform other duties as assigned.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available
• Retirement benefit choices
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level