Change Management Lead

Helprise

2d•Hybrid

About The Position

Helprise is an organization that combines global reach with local talent. We work for companies that value quality, partnership, and responsibility, creating teams that really work. By precisely matching skills and business needs, we connect specialists with projects where their knowledge has a real impact. By joining us, you become part of an environment where matching is not a coincidence, but a decision. We are currently seeking a Lead Change Management professional to join our team and take a central role in driving the WX (IFM as a Service) transformation. This position is critical to the success of the program, as it will oversee key change activities, guide stakeholders through organizational transition, and ensure smooth adoption of the new operating model. The ideal candidate will confidently partner with senior leaders, support impacted teams, and orchestrate change across both Markets and GBS. This role requires a strategic mindset, strong communication skills, and hands‑on experience in leading complex, multi‑market transformations.

Requirements

Strong experience in leading organizational change within large, complex, multi‑market environments.
Proven ability to manage operating model shifts, process‑driven transformations, and service‑oriented transitions.
Excellent communication, facilitation, and stakeholder management skills — confident in guiding senior leaders and impacted teams.
A structured, proactive, and empathetic approach to navigating people through change.
Ability to balance strategic thinking with hands‑on execution across Markets and GBS.

Responsibilities

Lead the overall Change Management workstream for the WX (IFM as a Service) transformation.
Guide Markets through the transition of workplace and facilities activities to GBS, ensuring readiness and business continuity.
Manage the shift in roles, responsibilities, and ways of working — from local execution to demand, oversight, and service‑driven collaboration.
Support the setup and scaling of GBS as the new IFM service delivery organization, including capability building and onboarding.
Establish clear ways of working between Markets and GBS, ensuring alignment, accountability, and effective performance management.
Drive stakeholder engagement, communication, and adoption across both sides of the transformation.