Change Management Consulting Director

Grant Thornton•San Francisco, CA

About The Position

Grant Thornton is seeking a Director in its Workforce Transformation Change Management practice to provide clients and engagement teams with project leadership, organizational change management expertise, and thought leadership. The role leads client engagements across areas such as change management and leadership alignment, change readiness, communications, training, technology adoption, culture transformation, mergers and acquisitions integration, and corporate and organizational transformations. The Director sets the vision and strategy for multiple engagement teams; oversees delivery, project management, quality, risk, and financials; and supports client development, proposals, pricing, contracting, and sales goals. The position also leads AI transformation work focused on workforce readiness and adoption, develops AI-enabled change management methods and resources, and contributes to internal practice development. Additional responsibilities include mentoring and recruiting, representing the Firm at events, developing transformation solutions and thought leadership, and providing leadership across a practice, service line, or geography. Travel is typically 40–50%, with occasional travel up to 80%.

Requirements

Bachelor’s degree in Information Technology, Communications, Finance, Organizational Development, Industrial/Organizational Psychology, Business Administration, or another relevant field.
At least 12 years of related work experience in a similar organizational change management consulting practice.
Ability to prioritize and delegate, and to foster high-performing teams in a client-service- and teamwork-driven environment.
Ability and experience leading multiple projects simultaneously.
Experience in culture transformation, communications planning or execution, stakeholder engagement, job or change impact assessment, training planning or execution, or related areas.
Proficiency in Microsoft Office Suite, including PowerPoint, Word, and Excel.
Excellent verbal and written communication skills.
Willingness to travel typically 40–50%, occasionally up to 80%.

Nice To Haves

Certifications in change management, program management, human resources, finance, accounting, process improvement, or another relevant area; examples include Prosci, CCMP, La Marsh, PMP, SHRM-SCP, Lean, Six Sigma, and CPP.

Responsibilities

Set the vision, strategy, and direction for multiple engagement delivery teams, including their approach, deliverables, and outcomes.
Serve as the primary escalation point and oversee project planning, budgeting, resource allocation, risk mitigation, quality assurance, and compliance with engagement and Firm documentation requirements.
Monitor engagement economics and financials, and own client billing and invoicing.
Meet or exceed strategic goals, including utilization and sales goals.
Build relationships across service lines and industry sectors to identify and pursue opportunities with existing projects, accounts, teams, and prospective clients.
Lead or support scoping and pricing discussions.
Lead proposals and responses to requests for information, and deliver Workforce Transformation approaches during client oral presentations.
Use AI tools and platforms to accelerate change management delivery and improve client outcomes.
Lead AI transformation engagements focused on workforce readiness and adoption, including AI literacy programs, role impact assessments, and adoption roadmaps.
Develop AI-enabled change management methodologies and contribute to internal AI toolkits, playbooks, and thought leadership.
Coach and mentor proposal teams preparing responses and collateral materials.
Prepare or review drafts of new client contracts and statements of work.
Lead internal initiatives related to engagement, talent development, onboarding, and operational practice development.
Participate in recruiting, including interviewing experienced and campus-hire candidates, giving campus presentations, and representing the Firm at recruiting events.
Participate in external and internal networking events.
Provide mentorship and leadership across a practice office, service line, or geography, and participate in local office Business Resource Groups.
Lead development of new Transformation Advisory solutions, tools, and methodologies.
Serve as a subject matter expert in change management or business transformation and present at industry conferences and webinars or author external thought leadership.
Perform other duties as assigned.