Change Management Analyst

Waste Management, Inc. (WM) • Houston, TX

2d

About The Position

The Change Management Analyst supports the planning, development, and execution of change management strategies to drive successful adoption of organizational initiatives, technology implementations, and process transformations. This role partners closely with OCM leads, project teams, HR, and business stakeholders to deliver communications, training support, and stakeholder engagement activities that enable sustainable change.

Requirements

• Bachelor's Degree (accredited) in communications or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant experience
• 2 years of relevant work experience (in addition to education requirement)

Responsibilities

• Support the design and execution of OCM strategies and plans aligned with project objectives.
• Assist in conducting change impact assessments to identify affected stakeholder groups and processes.
• Maintain and update OCM deliverables, including change plans, stakeholder analyses, and readiness assessments.
• Draft and distribute communications such as email announcements, newsletters, toolkits, and leadership updates.
• Maintain communication calendars and distribution lists.
• Assist in the development and coordination of training materials, job aids, and user guides.
• Assist in readiness assessments and identify gaps in adoption.
• Support reinforcement activities to sustain change post-implementation.

Benefits

• medical
• dental
• vision
• life insurance
• short-term disability
• stock purchase plan
• company matching on a 401(k)
• paid vacation
• holidays
• personal days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree