Change Management Analyst

Booz Allen Hamilton•McLean, VA

3d•$77,600 - $176,000•Remote

About The Position

In this role you'll help to plan and manage the transition from legacy to modernized Identity, Credential, and Access Management (ICAM) services from start to finish, including decommissioning plans, release-management plans, adjusted business processes, and historical logs for traceability, all in collaboration with the associated product delivery teams. As Change Management Analyst, you'll be responsible for executing the day-to-day transition, decommissioning, and release-management processes supporting stakeholder working groups and leadership briefs during migration events. You'll hold meetings to discuss changes that are going to be required in production and document the stakeholder approval process. You'll provide evidence for the completion of changes. You'll create, update, close tickets for changes, as well as present the changes to the change board. You'll ensure the broader team follows the change process procedures and hold team members accountable.

Requirements

5+ years of experience in change management, release management, or IT transition planning
Experience developing decommissioning or migration plans for enterprise IT systems
Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
Bachelor's degree

Nice To Haves

Experience with federal ICAM, Zero Trust, or cybersecurity modernization change programs
Experience using AI agents to build things, not just as chat assistants
Completion of Prosci or similar Change Management Training

Responsibilities

Plan and manage the transition from legacy to modernized Identity, Credential, and Access Management (ICAM) services from start to finish, including decommissioning plans, release-management plans, adjusted business processes, and historical logs for traceability.
Execute the day-to-day transition, decommissioning, and release-management processes supporting stakeholder working groups and leadership briefs during migration events.
Hold meetings to discuss changes that are going to be required in production and document the stakeholder approval process.
Provide evidence for the completion of changes.
Create, update, and close tickets for changes.
Present changes to the change board.
Ensure the broader team follows the change process procedures and hold team members accountable.