Change Control Coordinator

JLL•Columbus, OH

1d•Onsite

About The Position

As a Change Control Coordinator at JLL, you'll serve as the linchpin in ensuring seamless, risk-free operational changes across critical systems. This role demands a detail-oriented professional who can navigate complex data center environments while maintaining the highest standards of safety and compliance. You'll work collaboratively with Regional Engineering Managers, site teams, and clients to prioritize and escalate issues, diagnose change control compliance gaps, and identify procedural risks before they become problems. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this position offers the chance to develop expertise in change management within mission-critical environments. With a keen eye for process optimization and a commitment to seeing every issue through to resolution, you'll maintain oversight of our Standard Operating and Methods of Procedures library while ensuring every change follows best-known methods. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you partner with engineering teams to deliver gold-standard service. This is more than a coordination role—it's about protecting operational integrity while building the systems and relationships that enable our clients' success.

Requirements

Thorough understanding of critical systems with data center engineering background, including ability to walk stakeholders through switching and de-energizing procedures end to end
Experience in MEP (Mechanical, Electrical, Plumbing) field with strong operational knowledge of critical systems functions
Exceptional written and verbal communication skills, with demonstrated ability to produce clear technical documentation and work scripts
Proficiency in computer applications including Google Docs, MS Office Suite, Excel, CMMS, BAS, and related software platforms
Strong organizational abilities with proven experience managing multiple priorities and documentation libraries simultaneously
High degree of flexibility, adaptability, and conflict management capability to navigate complex stakeholder environments
Solid interpersonal skills with demonstrated ability to collaborate effectively across teams and with diverse stakeholders

Nice To Haves

Experience as a lead engineer, assistant chief, or similar leadership role in data center environments
Technical writing experience with demonstrated portfolio of procedures, SOPs, or MOPs
Experience with digital work scripting libraries and template conversion systems
Knowledge of back-up power design, data center design principles, industry nomenclature, and technical acronyms
Willingness to take on growth and stretch assignments that expand capabilities and career opportunities

Responsibilities

Manage client change control systems and impacted work order systems, understanding downstream impacts to Business Intelligence systems and maintaining seamless operational continuity
Review, approve, and track Methods of Procedures (MOPs), lockout/tagout documentation, and Emergency Operating Procedures (EOPs) to ensure compliance with safety standards and procedural accuracy
Serve as the day-to-day contact with the owner's representative, communicating technical items clearly to peers, upper management, and clients while maintaining professional relationships
Diagnose change control compliance issues and MOP procedural risks, appropriately escalating problems to Regional Engineering Managers for timely resolution
Maintain oversight of the current library of Standard Operating and Methods of Procedures for all Critical Systems Work, recommending improvements based on operational insights
Collaborate with engineering teams to educate and partner on methodologies that produce risk-mitigating procedures, fostering a team-first mindset across the organization
Prepare and maintain accurate documentation and reporting of change control data to management, ensuring transparency and traceability
Perform administrative review of best-known methods, continuously improving documentation quality and procedural effectiveness