Change & Continuous Improvement Project Manager

Cross Keys

22h • Onsite

About The Position

We’re looking for a Change & Continuous Improvement Project Manager to join our Change & Programme Management team. This is a fantastic opportunity to play a pivotal role in transforming how we work, leading innovative change initiatives and embedding a culture of continuous improvement across the organisation. You’ll take the lead on a wide range of change and improvement projects, working collaboratively across teams to deliver measurable impact. From initial scoping through to successful delivery, you’ll drive projects that truly make a difference.

Requirements

• Proven experience in project management and process mapping
• Strong working knowledge of Microsoft Office tools (including Project and Visio)
• Experience developing business cases and delivering change initiatives
• Exceptional communication, organisation, and stakeholder management skills
• Ability to solve complex problems and think strategically
• Confidence in leading workshops and presenting to diverse audiences
• GCSEs (including English and Maths)

Nice To Haves

• Experience within the housing sector
• Knowledge of quality control, test management, or financial planning
• Relevant professional qualifications (e.g. PRINCE2, Lean/Six Sigma, or Business Process Modelling ) are highly desirable

Responsibilities

• Leading end-to-end delivery of change initiatives on time, on budget, and to a high standard
• Analysing data and working with insights teams to identify opportunities for improvement
• Designing and implementing smarter, more efficient ways of working
• Facilitating workshops, interviews, and process mapping sessions
• Building strong relationships across the organisation and influencing stakeholders at all levels
• Supporting colleagues through training to build change capability across the business
• Developing robust business cases and supporting strategic decision-making
• Proactively managing risks, issues, and dependencies across projects
• Capturing benefits, sharing learning, and driving continuous improvement
• Assisting a cross section of the business with providing clear and concise project initiation documentation and requirement specifications. (e.g. project justification, specification, ROI statements etc)

Benefits

• A great pension scheme: we will double your contribution up to a maximum of 10%, plus Life Cover.
• Generous annual leave entitlement starting at 25 days, increasing with length of service, plus bank holidays.
• Flexible family-friendly and carers’ policies, offering a range of paid and unpaid leave options.
• Enhanced maternity and paternity pay.
• CKH Rewards benefits platform, including cashback on purchases, instant vouchers and reloadable gift cards.
• Westfield Health, providing access to a range of benefits such as 24-hour DoctorLine, Employee Assistance Programme, and money back for glasses and dental treatment (after probation).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED