Championships Food & Beverage Lead

PGA•Frisco, TX

1d•Hybrid

About The Position

The Food & Beverage (F&B) Lead is the primary liaison between the PGA of America and its Official Food & Beverage Partner. This role is critical in ensuring that the culinary experience at our Championships aligns with the PGA of America’s high standards of excellence. This position will be responsible for the operational and financial health of the partnership, ensuring seamless communication, budgetary adherence, and strategic growth.

Requirements

Bachelor's Degree in Hospitality Management, Business Administration or related field, or an equivalent combination of education, training, and experience.
Five+ years of Food & Beverage management, preferably within high-volume sports, entertainment, or hospitality environments.
Ability to see the “big picture” of a partnership while managing the granular details.
Skills in public speaking to represent the PGA of America at a variety of functions.
Knowledge of Adobe Creative Suite, Excel, and a demonstrated understanding of Google Workspace.
Meets the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with the customer in mind and establishes and maintains effective relationships with customers and gains their trust and respect.
Makes sound decisions; bases decisions on fact rather than emotion; analyzes problems skillfully; uses logic to reach solutions.
Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares problems or opportunities in advance and undertakes additional responsibilities. Responds to situations as they arise with minimal supervision and creates solutions to problems.
Writes and speaks effectively; states own opinions clearly and concisely; demonstrates openness and honesty; listens well during meetings and feedback sessions; explains reasoning behind opinions; asks others for their opinions and feedback; asks questions to ensure understanding; exercises a professional approach with others using all means of communication; uses consideration and tact when offering opinions. Ability to read “between the lines” and make inferences based on tone.
The ability to see the “big picture” in complex situations by linking information or by considering an abstract or longer-term perspective; ability to break down a problem, situation or process into its component parts; ability to understand the nature of those parts and their relationship to one another; ability to make thoughtful decisions in situations of uncertainty or risk.
The ability to manage multiple projects and determine project urgency in a practical way. Manage transition from task to task effectively.
The ability to identify opportunities to use resources that are already available or are easy/inexpensive to obtain; ability to consider the surrounding environment before making costly decisions; ability to use imagination and creativity to navigate difficult situations.
A team-first mentality with a focus on building bridges between different departments (Sales, Operations, Partnerships, Ticketing).

Nice To Haves

Strong proficiency in budget management, P&L analysis, and strategic pricing models.

Responsibilities

Serve as the day-to-day point of contact for the Official F&B Partner, fostering a collaborative and productive working relationship.
Communicate internal PGA organizational goals and brand standards to ensure the Partner’s service delivery exceeds expectations.
Manage hours of operations across various Championships, ensuring staffing and service levels align with anticipated attendance.
Oversee the Partnership budget, tracking expenditures, managing reconciliations, and ensuring all financial activities remain within approved limits.
Assist in developing and implementing pricing strategies for general public and premium revenue goals.
Analyze sales data and operational KPIs to provide recommendations for business optimization.
Create and maintain detailed project timelines; hold both internal teams and external partners accountable to critical deadlines.
Facilitate the menu review process by compiling feedback.
Lead regular status meetings and provide clear, concise updates to PGA Leadership regarding F&B milestones and challenges.
Contribute to a respectful and inclusive team environment by welcoming and respecting others’ beliefs, backgrounds, identities, abilities, and individuality to help ensure a supportive and engaging experience for Association Members, partners, customers, and guests.
Embody the organization's shared values and help ensure the organization's values-based culture thrives by proactively identifying and addressing any shared values, challenges and opportunities you are experiencing.