Chain Account Manager

Morales Beverage Group (MBG)•Los Angeles, CA

3d•Hybrid

About The Position

Reporting to the Director, Chains, the Chain Account Manager (CAM) leads relationships and business execution with key retail chain partners. This role is responsible for driving volume, distribution, programming, and best-in-class in-store execution across all product categories. This is a high-impact, high-visibility role requiring strong commercial acumen, cross-functional leadership, and the ability to translate strategy into results at both the corporate and store level.

Requirements

5+ years of beverage alcohol or CPG experience (distribution or supplier preferred)
Proven experience managing chain accounts within the State of California
Strong understanding of pricing strategy (EDLC, TPR, margin structure)
Strong understanding of chain programming and promotional calendars
Strong understanding of retail execution and merchandising standards
Demonstrated ability to drive volume growth and distribution gains
21 years or older
High School Diploma or GED
Excellent communication, negotiation, and presentation skills
Highly organized with strong attention to detail and follow-through
Proficiency in Excel and data-driven decision making
Hold a valid and current California driver’s license within MVR policy guidelines throughout employment
Ensure reliable, insured transportation, in accordance with company policy
Must be able to pass a background and drug screening for hire and randomly throughout employment

Responsibilities

Own the day-to-day relationship with retail buyers and category managers
Develop and execute annual and quarterly business plans aligned with company and supplier goals
Drive distribution gains, shelf placement, and in-store presence
Lead submissions for resets, new item placements, and assortment changes
Build and execute pricing strategies (EDLC, TPR, ad features)
Align supplier funding and programming with retailer promotional calendars
Ensure pricing accuracy and alignment across all systems and stores
Deliver against volume, revenue, and margin targets
Track performance vs. goals (velocity, POD growth, display execution)
Identify opportunities and gaps, and quickly deploy action plans
Partner with Director, Chains and Sales Representatives to ensure best-in-class execution
Translate chain strategy into clear field priorities (displays, features, placements)
Hold teams accountable for in-store standards and follow-through
Serve as the primary point of contact for key suppliers tied to chain accounts
Align on goals, programming, and growth expectations
Lead business reviews and communicate performance updates
Work closely with Operations, Finance, and Portfolio teams
Ensure alignment on inventory, forecasting, and supply chain needs
Help resolve operational issues impacting chain performance