CGI OpenGrid Implementation Lead, Senior Manager

PricewaterhouseCoopers•Houston, TX

11d

About The Position

As a CGI OpenGrid Implementation Lead, you will guide client support work for field service operations consulting, helping clients optimize operational efficiency through software implementation, training, and support. As a Senior Manager, you will lead large projects, apply sound judgment, and use your influence to move work through complexity while coaching teams and contributing strategic input within the Advisory practice. You will bring together business application knowledge, client needs analysis, and implementation planning to deliver OpenGrid solutions aligned with client objectives and support seamless adoption. The role involves leading implementation workstreams for utility clients, advising stakeholders on operational improvements, translating business needs into solution designs, directing integrations, and guiding teams through configuration, testing, deployment, and stabilization. You will also support team development, identify process improvements, and communicate progress, risks, and recommendations to senior stakeholders and project sponsors. Travel requirements are up to 60%.

Requirements

At least a Bachelor's degree.
At least 7 years of experience.

Nice To Haves

Preference for a Master's or Master of Business Administration degree in one or more of the following fields: Business Administration/Management, Chemical Engineering, Civil Engineering, Computer and Information Science, Computer Engineering, Construction Management, Electrical Engineering, Engineering, Engineering and Business, Industrial Engineering, Management Information Systems, Materials Science and Engineering, Nuclear Engineering, or Production Engineering.
Experience leading large implementation efforts for field service and operations platforms.
Ability to apply systems thinking across asset management and service planning workflows.
Experience delivering client-facing guidance through complex modernization programs.
Ability to coach teams through ambiguity, change, and issue resolution.
Ability to translate platform capabilities into practical operational improvements.
Ability to model professional standards while advancing team effectiveness.

Responsibilities

Lead CGI OpenGrid implementation workstreams for utility clients, coordinating scope, schedules, risks, and delivery milestones.
Advise client stakeholders on operational efficiency improvements across asset management, work management, and service planning processes.
Translate business needs into solution designs that align OpenGrid capabilities with field service and operations modernization goals.
Direct integration activities across enterprise platforms, middleware, and data flows to support end-to-end solution delivery.
Guide teams through configuration, testing, deployment, and stabilization activities for complex application implementations.
Apply Maximo, solution architecture, and application integration skills to address technical issues and deployment dependencies.
Validate outcomes with client teams, incorporate feedback, and adjust implementation plans as priorities shift.
Develop team capabilities through coaching, feedback, and problem-solving support during challenging project phases.
Identify process improvements that strengthen delivery quality, operational performance, and client adoption.
Communicate progress, risks, and recommendations clearly to senior stakeholders and project sponsors.