IT Administrator

Presidio • Morristown, NJ

6h • Remote

About The Position

We are seeking a highly motivated and detail-oriented Certinia Administrator to join our team. This role is key to ensuring the smooth operation and ongoing optimization of our Certinia (formerly FinancialForce) applications on the Salesforce platform. As the Certinia Administrator, you will partner with finance, operations, and IT teams to maintain system performance, streamline business processes, and enable better decision-making through accurate data and reporting.

Requirements

• 3+ years of experience as a Salesforce or Certinia (FinancialForce) Administrator.
• Strong knowledge of Salesforce platform administration.
• Experience with Certinia ERP and/or PSA modules.
• Proficiency in creating reports, dashboards, workflows, and approval processes.
• Experience with project accounting, billing, or revenue management systems.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to manage competing priorities in a fast-paced environment.

Nice To Haves

• Bachelor’s degree in information systems, Computer Science, Business, Finance, or a related field.
• Exposure to finance, accounting, or professional services industries is a plus.
• Salesforce Certified Administrator.
• Certinia PSA or ERP certification.

Responsibilities

• Manage user access, roles, profiles, and permissions while ensuring platform stability and security.
• Support and maintain modules such as PSA, ERP, Accounting, and Revenue Management; configure page layouts, workflows, and approval processes.
• Maintain data integrity, perform imports/exports, and conduct routine audits to ensure accuracy and compliance.
• Collaborate with stakeholders to gather requirements, design scalable solutions, and enhance workflows to support project, financial, and operational needs.
• Build and maintain dashboards, reports, and analytics to enable leadership to make data-driven decisions.
• Stay current with Salesforce and Certinia updates, recommend process improvements, and coordinate with developers or consultants for customizations and integrations.
• Provide user support, develop documentation, and deliver training to ensure adoption and effective use of Certinia tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level