Certified Veterinary Technician

Petco • Saratoga Springs, UT

2d • Onsite

About The Position

The Certified Veterinary Technician provides veterinary care to patients at a Vetco Total Care full-service hospital and customer care to their owners. The technician represents Petco’s mission and values, supports the veterinary and hospital teams, and helps foster a cohesive, motivated hospital environment focused on patient needs, teamwork, and a positive customer and patient experience.

The role includes clinical, administrative, and hospital-maintenance work. The technician assists veterinarians with appointments, procedures, and patient care; communicates with and educates clients; maintains medical records and inventory; and helps ensure efficient day-to-day hospital operations. In patient-care activities, the technician works under the direct supervision of veterinarians and the Hospital Office Manager or Hospital Leader on Duty. For overall supervision, the position takes direction from the Hospital Office Manager. The role has no immediate supervisory duties.

Requirements

• Completed college or college-equivalent education required to become a Credentialed Veterinary Technician in the state where the hospital is located.
• At least one year of previous experience as a Veterinary Technician or working in a veterinary practice.
• Excellent written and verbal communication skills.
• Compassionate and sympathetic demeanor, with the ability to remain professional during emotional and stressful situations.
• Telephone and computer skills.
• Team-oriented and willing to learn new techniques and treatments, offer creative ideas, and accept change.
• Ability to bend, kneel, lift up to 30 pounds as necessary, and stand for long periods.
• Ability to perform the listed duties with or without reasonable accommodation.

Responsibilities

• Greet clients and patients, escort them to exam rooms, obtain weights and vital signs, record findings in the electronic medical record, and document patient history.
• Assist veterinarians with routine and emergency appointments, surgery, dentistry, and euthanasia.
• Restrain patients; obtain and process laboratory samples; handle and dispense medications as directed by a veterinarian; and maintain electronic medical records.
• Schedule appointments, communicate with and educate clients, relay test results to doctors and clients, maintain and update inventory and client/patient records, and manage accounts receivable.
• Prepare patients for surgery and dental procedures; support induction and monitor anesthetized patients, including recording vital parameters under veterinarian direction; monitor recovery; and prepare patients for discharge or transfer to an overnight care facility as needed.
• Provide in-hospital treatments for sick patients, including injectable and oral medications and intravenous therapies; keep patients clean, watered, and fed as directed; and walk canine patients when necessary for elimination.
• Participate in training new staff and disseminating knowledge as required.
• Keep the hospital environment neat and clean, performing cleaning as needed and according to the maintenance schedule.
• Perform additional assigned duties and provide backup phone and front-desk support as needed.
• Help ensure efficient day-to-day hospital operations and contribute to a cohesive, well-trained, motivated technical team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree