Certified Veterinary Technician

Petco•Warrington Creekview, PA

5d•Onsite

About The Position

The Certified Veterinary Technician provides veterinary care to patients at a Vetco Total Care full-service hospital and customer care to their owners. The technician represents Petco’s mission and values and helps set the tone for the hospital’s technical and customer support team. The role contributes to teamwork, efficient daily operations, high-quality care, patient well-being, and customer satisfaction. The technician performs patient intake and documentation, assists veterinarians with appointments and procedures, handles samples and medications under veterinary direction, and supports patients through treatment, surgery, dentistry, recovery, and discharge. The role also includes client communication and education, scheduling, records and inventory maintenance, training support, and maintaining a clean hospital environment. Patient-care activities are directly supervised by veterinarians and the Hospital Office Manager or Hospital Leader on Duty. For overall supervision, the technician takes direction from the Hospital Office Manager. The position has no immediate supervisory duties. Most duties take place in the Vetco Total Care hospital and involve frequent direct contact with clients and pets.

Requirements

Completed college or college-equivalent education required to become a Credentialed Veterinary Technician in the state where the hospital is located.
At least 1 year of previous experience as a Veterinary Technician or working in a veterinary practice.
Excellent written and verbal communication skills.
Compassionate and sympathetic manner, with the ability to maintain a professional attitude and demeanor during emotional and stressful situations.
Telephone and computer skills.
Ability to work as a team player, learn new techniques and treatments, offer creative ideas, and accept change.

Responsibilities

Greet clients and patients arriving for appointments or walk-ins, escort them to exam rooms, obtain weights and vital signs, and document findings and patient history in the electronic medical record.
Assist veterinarians with routine and emergency appointments, surgery, dentistry, and euthanasia under direct supervision.
Restrain patients, obtain and process laboratory samples, handle and dispense medications as directed by a veterinarian, and maintain electronic medical records.
Schedule appointments; communicate with and educate clients; relay test results to doctors and clients; maintain and update inventory and client and patient records; and manage accounts receivable.
Prepare patients for surgical and dental procedures; support induction and monitor anesthetized patients, including checking and recording vital parameters under veterinary direction; monitor recovery; and prepare patients for discharge or transfer to overnight care.
Provide in-hospital treatments for sick patients, including injectable and oral medications and intravenous therapies; keep patients clean, watered, and fed when indicated and directed; and walk canine patients when necessary for elimination.
Participate in training new staff members and disseminate knowledge as required.
Keep the hospital neat and clean through regular cleaning based on need and a predetermined maintenance schedule.
Perform additional duties as assigned and provide backup phone and front-desk support as needed.
Help foster teamwork, motivation, and efficient day-to-day hospital operations.