Certified Surgical Technologist (Procedure Focused) - ENT

Pinehurst Surgical Clinic PA•Southern Pines, NC

About The Position

The Procedure Focused Certified Surgical Technologist is a multi-skilled health professional who works interdependently with other healthcare professionals to provide quality patient care. The role involves both administrative and clinical work, with extensive experience in surgical preparation and assistance. The technologist is regularly required to work before and after normal business hours as needed when the surgeon is operating outside the clinic. When procedures or surgeries are not taking place, the technologist also works in the general clinic with providers. The clinical staff’s goal is to optimize outcomes and improve patients’ quality of life through efficient, cost-effective care. The position supports patient satisfaction, prepares patients and clinical areas for examinations and procedures, assists physicians during examinations and surgeries, performs administrative and post-operative follow-up tasks, maintains electronic medical records and practice-management information, and maintains rooms, equipment, and supplies. The technologist follows safety and infection-control requirements, supports efficient use of clinic resources, and collaborates with physicians, department leadership, and marketing staff to promote clinic services and patient volume.

Requirements

Graduation from an accredited Surgical Technology Program (listed as a preferred qualification).
Current Surgical Technologist certification with no restrictions (listed as a preferred qualification).
Current BLS certification; ACLS is required if assisting in surgery outside the clinic.
Knowledge of infection control, sterile technique, and basic health and safety precautions applicable to a clinic setting.
Ability to use and apply medical terminology appropriately.
Thorough knowledge of general clinical principles, methodology, and outcome measures.
Administrative skills necessary to perform clerical tasks effectively.
Ability to stand for up to eight hours per day; bend, reach, squat, kneel, and move; and lift patients and/or equipment weighing up to 50 pounds.
High energy level; strong interpersonal skills and tact; sensitivity to patient needs; excellent telephone skills and etiquette; confidentiality, discretion, and sound judgment; ability to establish credibility with physicians, staff, and patients; ability to multitask; resourcefulness, organization, and initiative; focus on quality improvement and cost-efficient care; teamwork; a positive attitude; and a well-groomed appearance.

Nice To Haves

Prior ENT and/or plastics surgical experience, including knowledge of instruments and equipment used in the specialty.
Graduation from an accredited Surgical Technology Program.
Current Surgical Technologist certification with no restrictions.

Responsibilities

Respond to patient telephone inquiries and calls, communicate test results according to policy, and help maintain a clean, comfortable patient environment.
Prepare patients and procedure areas by preparing consents, supplies, equipment, and charts; greeting and checking in patients; following patient-verification protocols; obtaining and recording medical histories, allergies, medications, and vital signs; and collecting and preparing laboratory specimens as needed.
Safeguard patient belongings, explain treatment procedures, confirm required signatures, observe procedural time-outs, draw up injections as ordered, and explain and perform Venus Freeze treatments as needed.
Become proficient in and assist the assigned surgeon with requested surgery cases Monday through Friday at Surgery Center of Pinehurst and Moore Regional Hospital.
Assist physicians during examinations and procedures; provide educational materials and aftercare instructions; supply equipment; maintain sterile fields and use universal precautions; prepare dressings; clean and dress wounds as ordered; take photographs; remove staples or sutures; prepare and administer medications as directed; order x-rays or cultures; respond to prescription requests and refills; and perform other delegated and supervised clinical functions.
Escort patients to appropriate staff or services, prepare pathology forms and specimen labels, log and record specimens according to policy, and respond to emergencies according to policy.
Document patient communications and treatments; answer telephones and clinical voicemail; obtain medication prior authorizations; manage KPI/IPF reports, including duplicate medication and medication reconciliation; maintain task lists; and complete charge tickets, labels, consents, and diagnosis codes.
Call post-operative patients, respond to prescription requests and refills, and provide aftercare instructions.
Document patient history, injections, and patient education in electronic medical records; enter charges and notes into Touch Works; e-fax and call prescriptions; and complete daily clinical tasks according to protocol.
Clean rooms, change linens, dispose of biohazard materials, clean counters and chairs, and secure nurse-station cabinets as required.
Order, receive, store, and inventory clinical supplies, drugs, and products; prepare inventory reports as requested; maintain stock; sterilize, clean, and pack equipment and instruments; maintain sterilization logs; and ensure equipment maintenance and medication/sample expiration-date checks.
Follow OSHA guidelines, universal precautions, PPE requirements, and PSC policies; transport patients safely and assist with ambulation and wheelchairs; seek help when lifting or transferring patients; and maintain CEUs and other requirements for safe care in PSC procedure rooms and, when applicable, at SCOP and MRH.
Help maintain supply par levels, avoid unnecessary overnight or rush orders, and coordinate with the manager or peers to use unbooked time for clinic tasks.
Assist physicians, the department manager, and the marketing director with department promotions; identify opportunities to expand clinic services and patient volume and discuss them with the department manager.