Certified Stihl Mechanic - Big Bear Hardware
About The Position
This role involves diagnosing and repairing small engine equipment, with a specialization in STIHL products. The technician will also perform routine maintenance, conduct inspections, and utilize diagnostic tools to troubleshoot issues. Additionally, the position requires maintaining accurate repair records, providing excellent customer service, and assisting with inventory management and order fulfillment. The job also includes responsibilities related to lumber yard operations, such as organizing inventory, assisting customers, and preparing materials for outbound deliveries. The role requires working effectively in an outdoor environment, adapting to varying temperatures and weather conditions.
Requirements
- High school diploma or equivalent
- Proven experience in small engine repair, particularly with STIHL equipment
- Valid Driver's License and prior experience in driving non-CDL vehicles for deliveries required
- Ability to lift up to climb up and down ladders, reach, bend, twist, kneel, lift up to 75 lbs with assistance, handle large odd-shaped items, and stock items in overhead areas
- Requires frequent standing and walking
- Ability to work outside in varying temperatures and weather
Nice To Haves
- Construction or building material experience is preferred, but not required
- 2+ years of forklift experience preferred, but forklift operating training is also provided
- Previous lumber yard experience preferred
- Results-oriented with the ability to serve stores with humility and be a steward of Nation’s Best’s values
- Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
- Strong interpersonal skills with a willingness to consistently provide superior customer service skills
Responsibilities
- Diagnose and repair small engine equipment, specializing in STIHL products
- Participate in Stihl classes and certification as needed
- Perform routine maintenance tasks on various types of outdoor power equipment
- Conduct thorough inspections to identify issues and recommend appropriate repairs
- Utilize diagnostic tools and manuals to troubleshoot problems effectively
- Ensure all repairs meet manufacturer specifications and quality standards
- Maintain accurate records of repairs, parts used, and service history
- Provide excellent customer service, including explaining repairs and equipment operation
- Assist in inventory management, including ordering parts and maintaining stock levels
- Assist with helping build loads for outbound deliveries, carefully packaging and arranging materials for transport depending on business needs
- Maintain inventory control by labeling and placing materials and supplies in stock, ensuring an organized and efficient yard
- Assist customers with merchandise selection and pull merchandise as needed for checkouts
- Work effectively in an outdoor environment, adapting to varying temperatures and weather conditions
- Assist with lumber yard development, maintenance and organizing inventory
- Additional duties as assigned
Benefits
- Stihl classes and certification
- Forklift operating training is also provided
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
