Certified Stihl Mechanic - South Texas Hardware - Castroville

Nation's Best Texas•Castroville, TX

2d•Onsite

About The Position

This role involves diagnosing and repairing small engine equipment, with a specialization in STIHL products. The technician will perform routine maintenance, conduct thorough inspections, and troubleshoot problems using diagnostic tools and manuals. The position also includes customer service responsibilities, assisting with inventory management, and helping with outbound deliveries and lumber yard organization. The job requires working effectively in an outdoor environment, adapting to varying temperatures and weather conditions.

Requirements

High school diploma or equivalent
Proven experience in small engine repair, particularly with STIHL equipment
Valid Driver's License and prior experience in driving non-CDL vehicles for deliveries required
Ability to lift up to climb up and down ladders, reach, bend, twist, kneel, lift up to 100 lbs with assistance, handle large odd-shaped items, and stock items in overhead areas
Requires frequent standing and walking
Ability to work outside in varying temperatures and weather

Nice To Haves

Construction or building material experience is preferred, but not required
2+ years of forklift experience preferred, but forklift operating training is also provided
Previous lumber yard experience preferred
Results-oriented with the ability to serve stores with humility and be a steward of Nation’s Best’s values
Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
Strong interpersonal skills with a willingness to consistently provide superior customer service skills

Responsibilities

Diagnose and repair small engine equipment, specializing in STIHL products
Participate in Stihl classes and certification as needed
Perform routine maintenance tasks on various types of outdoor power equipment
Conduct thorough inspections to identify issues and recommend appropriate repairs
Utilize diagnostic tools and manuals to troubleshoot problems effectively
Ensure all repairs meet manufacturer specifications and quality standards
Maintain accurate records of repairs, parts used, and service history
Provide excellent customer service, including explaining repairs and equipment operation
Assist in inventory management, including ordering parts and maintaining stock levels
Assist with helping build loads for outbound deliveries, carefully packaging and arranging materials for transport depending on business needs
Maintain inventory control by labeling and placing materials and supplies in stock, ensuring an organized and efficient yard
Assist customers with merchandise selection and pull merchandise as needed for checkouts
Work effectively in an outdoor environment, adapting to varying temperatures and weather conditions
Assist with lumber yard development, maintenance and organizing inventory
Additional duties as assigned