Certified Spanish Medical Interpreter

Mass General Brigham•Boston, MA

1d•$23 - $33•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Requirements

High School Diploma or Equivalent required
Healthcare and/or medical interpreting experience
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Being aware of others' reactions and understanding why they react as they do.
Talking to others to convey information effectively.
Understanding the implications of new information for both current and future problem-solving and decision-making.

Nice To Haves

2-3 years preferred

Responsibilities

Facilitate successful delivery of services to linguistically diverse patients/family members.
Follow requests for interpretation, collaborating with qualified auxiliary interpreters for comprehensive accommodation of interpretation requests.
Provide translation service (both sight translation & written translation) of pertinent materials for patients and families such as written information regarding relevant services, pre-operative, post-operative, discharge instructions, patient and family education, and follow-up care materials.
Serve as cultural mediator, as necessary and when appropriate, to enhance communication between staff and patients/family of other cultures as it relates to medical care.
Adhere to standard code of ethics for medical interpreters.
Keep accurate documentation of interpretation encounters to include relevant data such as location, duration, and purpose.
Provide coordination and staff training on the use of the telephone language interpretation services (and relevant equipment).
Answer calls promptly and conduct interpretation in a friendly and professional manner.
Function in a manner appropriate to each interpreted situation, demonstrating professional appearance, conduct, and promptness.