Certified Service Technician

Modern Ford of Boone • Knoxville, TN

19h • Onsite

About The Position

Modern Ford of Boone is hiring an experienced Automotive Service Technician to work at its Ford dealership in Boone, North Carolina. The role involves diagnosing and repairing mechanical and electrical vehicle concerns, performing routine maintenance, and delivering high-quality workmanship and customer service. Technicians work in heated service bays on a 5-day work week, with opportunities for career advancement within the dealership network. A $5,000 sign-on bonus is available for qualified candidates.

Requirements

• 2–3 years of experience as an Automotive Technician or Auto Mechanic; dealership experience preferred.
• High school diploma or GED.
• Strong diagnostic, troubleshooting, and problem-solving skills.
• Good communication and customer service abilities.
• Valid driver’s license with a clean driving record.
• Ability to lift up to 70 lbs as needed.

Nice To Haves

• Experience with CDK dealership software.
• Dealership experience as an Automotive Technician or Auto Mechanic.

Responsibilities

• Diagnose mechanical and electrical vehicle concerns using diagnostic scan tools and equipment.
• Perform repairs and routine maintenance according to dealership and Ford factory standards.
• Complete work orders accurately and efficiently.
• Communicate with the Parts Department to obtain required components.
• Notify Service Advisors of additional repair needs or safety concerns.
• Perform road tests to verify repairs and confirm customer concerns.
• Maintain a clean, safe, and organized work area.
• Assist with additional service-related tasks as needed.

Benefits

• $5,000 sign-on bonus for qualified hires.
• Weekly performance bonuses.
• Competitive pay based on experience.
• Top Tech+ Program for Technicians.
• Medical, dental, and vision insurance available after 30 days.
• Flexible spending account (FSA).
• Voluntary life, disability, accident, and specified disease coverage.
• 401(k) eligibility after 30 days.
• Paid holidays and paid time off (PTO).
• Heated service bays.
• 5-day work week.
• Career advancement opportunities within a growing dealership network.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED