Certified/Registered Medical Assistant

KIDZCARE PEDIATRICS•Lillington, NC

About The Position

The Certified/Registered Medical Assistant assists medical providers in delivering quality patient care, including patient work-up, laboratory collection, and procedures within the assistant’s scope of practice. Duties must follow federal, state, and local regulations and the practice’s established priorities and procedures. The position supports the practice’s mission to provide high-quality, compassionate care to children and families, making each encounter pleasant and informative while respecting patients’ and families’ time and individual needs. The assistant also contributes to patient satisfaction, coordinated care, safety, confidentiality, professional communication, accountability, and productivity.

Requirements

Active RMA or CMA certification/registration.
CPR certification.
Ability to speak, read, and write effectively.
Ability to work independently without direct supervision.
Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.
Good visual acuity and ability to communicate verbally.
Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 25 pounds.

Nice To Haves

Experience in a pediatric medical practice.
Working knowledge of computer applications.
Prior experience with electronic medical records.

Responsibilities

Escort patients to exam rooms; interview patients; measure vital signs, including weight, blood pressure, pulse, and temperature; and document information in patient charts.
Instruct patients about medications and special diets as directed by the medical provider.
Explain treatment procedures to patients and prepare them for examinations.
Assist physicians during patient examinations.
Collect and prepare laboratory specimens and perform basic laboratory tests.
Keep exam rooms stocked with medical supplies, maintain instruments, and prepare sterilization as required.
Prepare and administer medications as directed by the physician.
Collect blood according to established procedures and universal precautions and in accordance with OSHA standards.
Remove sutures and change dressings.
Maintain required logs and perform assigned checks, including checks of refrigerator temperatures, emergency medications, expired medications, oxygen, and cold sterilization fluid.
Process messages from patients and front office staff to providers.
Meet position requirements and perform essential functions; complete mandatory training and other duties as assigned.
Demonstrate a commitment to superior customer experiences and a service-oriented attitude.
Collaborate with others to coordinate care, resolve concerns, and address the needs of patients, family members, physicians, and employees.
Consider patient and employee safety and take initiative to identify and eliminate risks.
Respect patient privacy and comply with HIPAA confidentiality guidelines.
Communicate professionally and appropriately, build strong working relationships, and recognize the talents and perspectives of coworkers and staff.
Identify, analyze, and solve problems; accept responsibility for decisions and actions; use resources effectively; and adhere to regulatory and company policies and procedures.