Certified/Reg Medical Assistant - Sign On Bonus Eligible

JOHNSON HEALTH CENTER•Madison Heights, VA
•$17 - $20•Onsite

About The Position

The Certified/Registered Medical Assistant (CMA/RMA) works as part of the Patient Care Team, assisting providers and staff in delivering team-based medical care. The position provides limited direct patient care and performs designated independent procedures. The CMA/RMA works under the indirect supervision of an LPN, RN, or CNO; at sites without an LPN or RN, clinical supervision is provided by the provider. The role supports quality, patient-centered care in a federally qualified community health center (FQHC). The CMA/RMA communicates with patients and families, participates in care planning and team meetings, conducts routine screenings, assists with in-office tests and procedures, administers ordered medications, documents care in the Electronic Medical Record, collects and processes specimens, and performs laboratory quality-control procedures. The role also supports supply management, infection control, quality improvement, staff meetings, and ongoing learning. Physical attendance is an essential job function. The work takes place in a fast-paced office setting, often involving travel to other offices, and is designated an OSHA high-risk position.

Requirements

  • Graduate of an accredited Medical Assisting Program.
  • Maintain current registration or certification through a nationally recognized credentialing entity.
  • Computer literacy.
  • Ability to work independently with flexible working hours.
  • Qualification in Basic Life Support techniques.
  • Excellent oral and written communication skills.
  • Ability to perform well in team settings.
  • Physical attendance at work is essential.
  • Ability to lift and/or exert force up to 20 pounds occasionally and frequently move objects.
  • Ability to speak, sit, bend, walk, stand, hear, stoop, kneel, and perform repetitive motions.
  • Ability to perform 10 hours of constant computer usage.

Responsibilities

  • Communicate courteously and professionally with patients in person, by telephone, and through web encounters.
  • Educate patients and family members about diagnoses and health care self-management within the role’s scope of knowledge and authority.
  • Assist providers in implementing plans of care and multidisciplinary patient education.
  • Participate in daily huddles and monthly care team meetings to communicate and collaborate on patient issues and needs.
  • Conduct hearing, sight, vital-sign, blood-pressure, and other routine patient screenings.
  • Assist providers with ordered in-office tests and procedures.
  • Administer ordered medications, including intramuscular and subcutaneous injections, in accordance with clinical policies and procedures.
  • Document clinical activities and patient interactions in the Electronic Medical Record.
  • Collect patient specimens, perform in-house testing, and process specimens and requisitions for transport to outside testing facilities.
  • Perform and document laboratory equipment quality-control procedures in accordance with OSHA, CLIA, and JHC policies and procedures.
  • Check supplies and medications for expiration dates, intact packaging, and appropriate condition before use.
  • Stock exam and treatment rooms and indicate when supplies need to be ordered.
  • Return patient phone calls promptly.
  • Attend and participate in required staff and other JHC meetings.
  • Actively participate in the JHC quality improvement program.
  • Attend mandatory OSHA infection-control training and follow OSHA guidelines, Universal Precautions, and JHC infection-control policies, including acute-response measures during public health concerns or disease outbreaks.
  • Complete a skills evaluation and sign the RN/LPN/Medical Assistant Competency Skills Form biannually.
  • Abide by the Code of Conduct and demonstrate commitment to Johnson Health Center and its mission and core values.
  • Perform other duties as required by the RN, LPN, CNO, or provider to support primary health care services.
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