Certified Phlebotomy Technician

Eisenhower Health•Rancho Mirage, CA

1d•$21 - $31

About The Position

The Certified Phlebotomy Technician performs phlebotomy and specimen processing and handling. The role processes all specimen types to ensure accurate registration, specimen processing, and test ordering. The technician maintains adequate supplies and participates in interdepartmental communication. The position serves patients ranging from neonates and infants through geriatric patients and has high potential exposure to blood-borne pathogens.

Requirements

High school diploma, GED, or higher degree if hired after March 1, 2024.
California Certified Phlebotomy Technician (CPT) certification.
Ability to adapt quickly to changing priorities and unexpected situations.
Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect.
Ability to communicate effectively in a positive and professional manner.
Ability to handle difficult and stressful situations calmly and professionally.
Ability to operate general office equipment, including computers, printers, scanners, and telephones.
Ability to organize information or data for easy retrieval and use.
Ability to use laboratory equipment, including pneumatic tubes and centrifuges.
Ability to use Microsoft Office Suite and other relevant software applications.
Fine motor skills.
Knowledge of pre-analytical processes.
Proficient phlebotomy skills.
Written and verbal communication skills.

Nice To Haves

Previous CPT experience.

Responsibilities

Demonstrate compliance with the Code of Conduct and compliance policies; resolve compliance questions or concerns and report suspected violations.
Identify patients using two identifiers and collect specimens by venipuncture, heelstick, or fingerstick according to established protocol.
Order and process laboratory requests according to established procedures to support timely and accurate collection and reporting priorities.
Follow HIPAA standards when using, disclosing, or requesting protected health information.
Collect and process necessary paperwork, ensuring appropriate billing and reporting by courier, fax, or laboratory printer.
Use time productively, maintain cleanliness including disinfecting the work area, reorder and restock supplies, and assist coworkers.
Follow established protocols for laboratory encounters.
Research specimen problems, resolve them, and document the resolution appropriately.
Access, interpret, and act on shift and daily follow-up tasks to ensure specimens are processed in a timely manner.
Process, audit, and correctly order body fluids for inpatient and outpatient specimens.
Consult with Clinical Laboratory Scientist staff regarding problems.
Work with nurses and physicians to handle ambiguous or unusual test requests appropriately.
Centrifuge and prepare specimens for transport; create or receive packing lists as needed.
Handle laboratory results, reports, and shipping documents appropriately.
Act as a laboratory liaison to other departments, staff, patients, and visitors.
Answer telephone calls, respond to questions, or direct calls to the appropriate person.
Complete monthly phlebotomy competencies on time and maintain compliance with training modules.
Participate in and assist with CPT student extern and MLS student training, and assist with new CPT training.
Perform daily, weekly, and monthly safety and maintenance logs.
Perform Laboratory and Emergency Department downtime procedures.
Perform other duties as assigned.