Certified Phlebotomy Technician Lab Assistant II

Sutter Health•Oakland, CA

About The Position

Collects blood specimens and receives, handles, and processes specimens for laboratory testing. Interacts with patients of diverse ages and backgrounds. Receives, sorts, and accessions specimens, assigning them to appropriate pre-analytic and analytic workflows. Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receiving, and processing. Performs basic post-analytic tasks, including distributing reports and storing or retrieving specimens. Completes quality-related tasks such as documenting work, maintaining a clean, stocked, and safe work area, monitoring pending work, and escalating priority work. Operates and/or uses basic pre-analytic laboratory equipment. Adheres to applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety and deliver optimal patient care. The listed accountabilities, requirements, and qualifications describe the current job but are not exhaustive. Management reserves the right to revise the job description or require other tasks as circumstances change. Modifications for union-represented positions are subject to collective bargaining agreement guidelines.

Requirements

High school diploma or GED provided prior to start date.
Certified Phlebotomy Technician I (CPTI) or Certified Phlebotomy Technician II (CPT II) provided prior to start date.
Knowledge of principles, processes, procedures, and equipment related to ordering laboratory testing, collecting blood specimens, interacting with patients, and handling and processing biological specimens.
Ability to perform duties and assigned tasks accurately, precisely, and reliably.
Ability to organize and prioritize duties and tasks for completion within expected timeframes.
Ability to follow standard practices, processes, and procedures in sequence.
Knowledge of applicable local, state, and federal regulations, codes, policies, and procedures related to patient privacy and safety.
Critical-thinking and decision-making skills.
Effective verbal and written communication skills.
Ability to collaborate and communicate current, factual, and relevant work information.

Responsibilities

Collect blood specimens.
Receive, handle, sort, accession, and process specimens for laboratory testing, assigning them to appropriate workflows.
Complete computerized tasks related to patient registration, test order entry, specimen collection, receiving, and processing.
Perform basic post-analytic tasks, including distributing reports and storing or retrieving specimens.
Document work, maintain a clean, stocked, and safe work area, monitor pending work, and escalate priority work.
Operate and/or use basic pre-analytic laboratory equipment.
Follow applicable regulations, codes, policies, and procedures to protect patient privacy and safety.
Interact compassionately and effectively with patients of diverse ages and backgrounds.
Organize and prioritize work and respond to changing volume, unexpected problems, hand-offs, STAT orders, specimen integrity issues, and pending-work priorities.
Recognize and appropriately escalate complex or unusual deviations, problems, occurrences, and outcomes.