Certified Phlebotomy Technician Lab Assistant II

Sutter Health•Sunnyvale, CA

10d

About The Position

Collects blood specimens and receives, handles, and processes specimens for laboratory testing. Interacts with patients of diverse ages, backgrounds, values, beliefs, and behaviors. Receives, sorts, and accessions specimens, assigning them to the appropriate pre-analytic and analytic workflow. Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receipt, and processing. Performs basic post-analytic tasks, including distributing reports and storing or retrieving specimens. Completes quality-related tasks such as documenting work, maintaining a clean, stocked, and safe work area, monitoring pending work, and escalating priority work. Operates or uses basic pre-analytic laboratory equipment. Adheres to applicable local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering optimal patient care. The listed accountabilities, requirements, and qualifications are not exhaustive. Management may revise the job description or require other tasks as circumstances change. For union-represented positions, modifications are subject to CBA guidelines.

Requirements

High school diploma or GED provided prior to the start date.
Certified Phlebotomy Technician I (CPTI) or Certified Phlebotomy Technician II (CPT II) credential provided prior to the start date.
Knowledge of standard principles, processes, procedures, and equipment for ordering laboratory testing, collecting blood specimens, interacting compassionately and effectively with patients, and handling and processing biological specimens.
Ability to perform duties and assigned tasks accurately, precisely, and reliably.
Ability to organize and prioritize duties for completion within expected timeframes.
Ability to interact compassionately and effectively with patients of diverse ages, backgrounds, values, beliefs, and behaviors.
Ability to respond appropriately to volume fluctuations, equipment or information-system failures, shift handoffs, STAT orders, specimen integrity issues, pending logs, and priority assignments.
Ability to follow standard practices, processes, and procedures in sequence and knowledge of applicable patient privacy and safety regulations and policies.
Critical-thinking and decision-making ability, effective verbal and written communication skills, and ability to collaborate and share current, factual, relevant work information.

Responsibilities

Collect blood specimens.
Receive, handle, sort, accession, and process specimens for laboratory testing, assigning them to appropriate pre-analytic and analytic workflows.
Complete computerized tasks related to patient registration, test order entry, specimen collection, receipt, and processing.
Perform basic post-analytic tasks, including distributing reports and storing or retrieving specimens.
Document work, maintain a clean, stocked, and safe work area, monitor pending work, and escalate priority work.
Operate or use basic pre-analytic laboratory equipment.
Follow applicable regulations, codes, policies, and procedures to protect patient privacy and safety.
Organize and prioritize duties, respond to workflow fluctuations and unexpected issues, and communicate relevant work information during handoffs.
Recognize and appropriately escalate complex or unusual deviations, problems, occurrences, and outcomes.