Certified Phlebotomy Technician Lab Assistant II

Sutter Health•San Jose, CA

2d•$35 - $48

About The Position

Collects blood specimens and receives, handles, and processes specimens for laboratory testing. Interacts with patients of diverse ages, backgrounds, values, beliefs, and behaviors. Receives, sorts, and accessions specimens, assigning them to appropriate pre-analytic and analytic workflows. Completes computerized tasks related to patient registration or test order entry, specimen collection, receiving, and processing. Performs basic post-analytic tasks, including distributing reports and storing or retrieving specimens. Completes quality-related tasks such as documenting work, maintaining a clean, stocked, and safe work area, monitoring pending work, and escalating priority work. Operates or uses basic pre-analytic laboratory equipment. Adheres to applicable local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering optimal patient care. The listed accountabilities, requirements, and qualifications describe the current job but are not exhaustive. Management may revise the job description or require other tasks when circumstances change. Modifications for union-represented positions are subject to CBA guidelines.

Requirements

High school diploma or GED.
Certified Phlebotomy Technician I (CPTI) or Certified Phlebotomy Technician II (CPT II) licensure.
One year of recent relevant experience.
Knowledge and practice of principles, processes, procedures, and equipment related to ordering laboratory tests, collecting blood specimens, interacting with patients, and handling and processing biological specimens.
Ability to perform duties and assigned tasks accurately, precisely, and reliably.
Ability to organize and prioritize duties and tasks to complete them within expected timeframes.
Ability to follow standard practices, processes, and procedures in sequence.
Knowledge of applicable regulations, codes, policies, and procedures concerning patient privacy and safety.
Critical-thinking and decision-making skills.
Effective verbal and written communication skills.
Ability to collaborate and communicate current, factual, and relevant work information.

Responsibilities

Collect blood specimens.
Receive, handle, process, sort, and accession specimens for laboratory testing, assigning them to appropriate pre-analytic and analytic workflows.
Complete computerized tasks related to patient registration, test order entry, specimen collection, receiving, and processing.
Perform basic post-analytic tasks, including distributing reports and storing or retrieving specimens.
Document work; maintain a clean, stocked, and safe work area; monitor pending work; and escalate priority work.
Operate or use basic pre-analytic laboratory equipment.
Interact compassionately and effectively with patients of diverse ages, backgrounds, values, beliefs, and behaviors.
Follow applicable local, state, and federal regulations, codes, policies, and procedures to protect patient privacy and safety.
Respond appropriately to fluctuations in workload, unexpected situations or problems, shift hand-offs, STAT orders, specimen integrity issues, and pending-work or priority logs.
Recognize and appropriately escalate complex or unusual deviations, problems, occurrences, and unexpected outcomes.