Certified Phlebotomy Technician Lab Assistant II

Sutter Health•Mountain View, CA

About The Position

Collects blood specimens and receives, handles, and processes specimens for laboratory testing. Interacts with patients of diverse ages, backgrounds, values, beliefs, and behaviors. Receives, sorts, and accessions specimens, assigning them to the appropriate pre-analytic and analytic workflow. Completes computerized tasks related to patient registration or test order entry, specimen collection, receiving, and processing. Performs basic post-analytic tasks, including distributing reports and storing or retrieving specimens. Completes quality-related tasks such as documenting work, maintaining a clean, stocked, and safe work area, monitoring pending work, and escalating priority work. Operates or uses basic pre-analytic laboratory equipment. Follows applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety while delivering patient care. The listed accountabilities, requirements, and qualifications are not exhaustive. Management may revise the job description or require other tasks when circumstances change. Modifications for union-represented positions are subject to CBA guidelines.

Requirements

High school diploma or General Education Diploma (GED).
Certified Phlebotomy Technician I (CPT I) or Certified Phlebotomy Technician II (CPT II) certification.
One year of recent relevant experience.
Knowledge of standard principles, processes, procedures, and equipment related to laboratory test ordering, blood specimen collection, patient interaction, and handling and processing biological specimens.
Ability to perform duties and assigned tasks accurately, precisely, and reliably.
Ability to organize and prioritize duties and tasks to complete them within expected timeframes.
Ability to follow standard practices, processes, and procedures in sequence.
Knowledge of applicable regulations, codes, policies, and procedures for patient privacy and safety.
Critical-thinking, decision-making, and problem-solving skills.
Effective verbal and written communication skills.
Ability to work collaboratively and communicate current, factual, and relevant work information.

Responsibilities

Collect blood specimens.
Receive, sort, accession, handle, and process specimens for laboratory testing, routing them to the appropriate pre-analytic and analytic workflows.
Complete computerized tasks related to patient registration, test order entry, specimen collection, receiving, and processing.
Perform basic post-analytic tasks, including distributing reports and storing or retrieving specimens.
Document work, maintain a clean, stocked, and safe work area, monitor pending work, and escalate priority work.
Operate or use basic pre-analytic laboratory equipment.
Interact compassionately and effectively with patients of diverse ages, backgrounds, values, beliefs, and behaviors.
Respond appropriately to changes in workload, unexpected situations or problems, shift hand-offs, STAT orders, specimen integrity issues, and pending-work or priority assignments.
Follow applicable regulations, codes, policies, and procedures to ensure patient privacy and safety.
Recognize and appropriately escalate complex or unusual deviations, problems, occurrences, and outcomes.