Certified Pharmacy Technician

Walgreens • Coachella, CA

13h

About The Position

Assists the pharmacist, under direct supervision and in accordance with state and federal regulations and company policies, with pharmacy practice and other Pharmacy Department duties. Uses pharmacy systems to obtain patient and drug information and process prescriptions. Delivers a distinctive customer experience by assisting customers and patients, resolving issues, and modeling customer-service best practices. PTCB-certified technicians may also assist and coach pharmacy technicians in pharmacy systems and cashiers using pharmacy registers.

The role includes entering patient and drug information, filling prescriptions, supporting pharmacy workflow, reporting prescription errors, processing third-party claims, handling register transactions, assisting customers with over-the-counter products, and supporting inventory and department upkeep. The technician may also assist with clinical services, coordination with healthcare providers, and outreach to the local medical community.

The technician earns and maintains PTCB certification through the designated training program and/or state-required certification or registration, attends requested training, completes assigned learning modules, earns continuing education credits, and maintains current healthcare and pharmacy knowledge. English fluency in reading, writing, and speaking is required except in Puerto Rico. The role requires willingness to work a flexible schedule, including evenings and weekends.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision in the practice of pharmacy and in other Pharmacy Department duties, following applicable regulations and company policies.
• Use pharmacy systems to obtain patient and drug information, process prescriptions, and correctly enter information.
• Retrieve, count, and pour medications; verify medicines and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately to the pharmacist on duty and follow company error and Quality Improvement Program procedures.
• Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales, collect and handle cash, and assist customers in locating over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; document claims for overages, shortages, order errors, or damaged prescription-drug goods.
• Assist with clinical services, including collecting and properly labeling blood or urine samples when required, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups and care facilities.
• Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, complete assigned PPLs, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
• If PTCB certified, assist and coach pharmacy technicians in pharmacy systems and cashiers in pharmacy register operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed