Certified Pharmacy Technician

Walgreens • Dickinson, TX

7d • $18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties under Company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians in using pharmacy systems and cashiers in operating pharmacy cash registers. The position models and delivers a distinctive, positive customer experience.

The technician supports pharmacy operations by entering patient and drug information, filling prescriptions, helping maintain workflow, reporting prescription errors, processing claims, handling sales and cash, answering appropriate telephone calls, and supporting inventory management. The role may also assist with clinical services, provider outreach, and maintaining an orderly Pharmacy Department.

The technician earns and maintains PTCB certification through the designated training program and/or any state-required certification or registration, attends requested training, completes assigned learning modules, earns continuing education credits, and maintains knowledge of developments in healthcare and pharmacy. The schedule requires flexibility, including evening and weekend hours.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
• Develop strong relationships with valuable customers.
• Assist the pharmacist in the practice of pharmacy under supervision and in accordance with state, federal, and company policies; review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information accurately and process prescriptions, including retrieving, counting, and pouring medications, verifying the medicine, and checking for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently; perform other assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling patient blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
• Assist the Pharmacy Manager and Staff Pharmacist with relationships and outreach to the local medical community and healthcare organizations.
• Help maintain the Pharmacy Department by keeping it adequately supplied, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, complete PPLs, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed