Certified Pharmacy Technician

Walgreens • Akron, OH

1d • $18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist, under direct supervision, in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians in using pharmacy systems and cashiers in using pharmacy cash registers. The technician models and delivers a distinctive and welcoming customer experience.

The position supports pharmacy operations, prescription processing, inventory management, clerical work, and coordination of clinical services. It also involves maintaining the Pharmacy Department, following company policies and the Pharmacy Code of Conduct, and developing relationships with local medical providers and community groups.

The technician earns and maintains PTCB certification through the designated training program and/or state-required certification or registration. The role requires a flexible schedule that may include evening and weekend hours.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under supervision in the practice of pharmacy and in other Pharmacy Department duties, following state, federal, and company requirements.
• Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
• When PTCB certified, assist and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers.
• Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
• Develop strong relationships with valuable customers.
• Follow the Walgreen Co. Pharmacy Code of Conduct and company policies, including Good Faith Dispensing requirements.
• Retrieve, count, and pour medications; verify the correct medicine; check for possible interactions; and assist pharmacists with scheduling and workflow.
• Report prescription errors immediately to the pharmacist on duty and follow error-reporting and Quality Improvement Program procedures.
• Register related sales, handle cash as required, and assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
• Assist with inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
• May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical professionals and healthcare providers through detailing and outreach to health groups, retirement homes, nursing homes, and other forums.
• Help keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
• Maintain respectful relationships with coworkers and complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, complete PPLs, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed