Certified Pharmacy Technician

Hy-Vee, Inc.•Dubuque, IA

5d•Onsite

About The Position

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. This role provides prompt, efficient, and friendly customer service, assisting pharmacists in the preparation and distribution of prescription medications. The ideal candidate is licensed through a national certification program as a pharmacy technician.

Requirements

Must be 18+ years of age.
Certified as a licensed technician through a certified national program and maintains continuing education requirements to keep license active.
High school diploma or equivalent.
Ability to do logical or scientific thinking to solve problems with several abstract and concrete variables.
Ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations.
Ability to compose original correspondence.
Ability to follow technical manuals.
Increased contact with people.
Ability to interview, counsel, or advise people.
Ability to evaluate technical data.
Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Maintains the confidentiality of the customer’s private medical information according to the HIPPA act.
Understands the risks of handling hazardous drugs and acknowledges that exposure may cause acute and chronic effects.
Employment is contingent upon the successful completion of a pre employment drug screen.

Nice To Haves

Previous experience as a pharmacy technician or pharmacy clerk is preferred.
Vaccination certification as required by law, if applicable.

Responsibilities

Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
Assists customers by escorting them to products, securing out-of-reach items, loading/unloading heavy items, and noting customer suggestions.
Answers the telephone promptly and provides friendly, helpful service.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Handles inquiries that do not require a pharmacist’s expertise and judgment.
Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
Takes orders from or calls doctor’s offices for refill prescriptions.
Gathers patient information required to prepare prescriptions and assists in maintaining correct patient information.
Assists pharmacists in preparing prescription drug products for dispensing.
Prepares and affixes labels to prescription containers.
Prepares prescriptions to be mailed.
Prepares and submits insurance claims.
Files prescriptions after they have been dispensed.
Reports any medication errors to appropriate personnel.
Orders, checks-in, and stocks pharmacy supplies.
Logs invoices as necessary.
Performs cash transactions.
Maintains cleanliness of pharmacy and dispensing area.
Assists with third party insurance billing and troubleshooting.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to all statutes and regulations pertaining to a pharmacy technician.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Administer Vaccines as allowed by law.
Assists in other areas of the store as needed.
Performs other job related duties and special projects as required.