Certified Pharmacy Technician
About The Position
Hy-Vee is seeking a Certified Pharmacy Technician to support pharmacists in preparing and distributing prescription medications accurately and professionally. The position includes prescription processing, insurance billing, customer service, and inventory duties while maintaining confidentiality and regulatory compliance. The role is based in a fast-paced retail pharmacy and involves handling multiple tasks throughout a shift, including filling prescriptions, answering calls, and assisting customers. Training is provided to support a safe work environment. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Certification as a licensed technician through a certified national program; must maintain continuing education requirements to keep the license active.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to maintain discretion and integrity when handling confidential patient information.
Nice To Haves
- Previous experience as a pharmacy technician or pharmacy clerk.
- Vaccination certification is required if administering vaccines, as required by law.
Responsibilities
- Provide prompt, friendly customer service and respond to customer inquiries that do not require a pharmacist’s expertise or judgment.
- Accept written prescriptions and telephone refill requests at the supervising pharmacist’s discretion, and contact doctors’ offices about prescriptions as needed.
- Gather and maintain accurate patient information required to prepare prescriptions.
- Assist pharmacists in preparing prescription products for dispensing; prepare labels and prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
- File dispensed prescriptions and report medication errors to appropriate personnel.
- Order, receive, and stock pharmacy supplies, and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines when permitted by law and when appropriately certified.
- Maintain cleanliness of the pharmacy and dispensing area.
- Protect customers’ private medical information in accordance with HIPAA and comply with pharmacy statutes and regulations.
- Work cooperatively with colleagues to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
