Certified Pharmacy Technician

Walgreens•Sachse, TX

13h

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist, under direct supervision, in the practice of pharmacy and in other Pharmacy Department duties. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, and helps deliver a distinctive customer experience. PTCB-certified technicians may also assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers. The technician supports prescription processing and dispensing, customer service, pharmacy workflow, inventory management, clinical services, and department upkeep. The position also includes maintaining required certification and training, completing continuing education, and staying current with developments in healthcare and pharmacy.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.
Must earn and maintain PTCB certification through the designated program and/or state-required certification or registration; otherwise, PTCB certification is a condition of promotion to senior technician.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in pharmacy practice and other Pharmacy Department duties in accordance with state and federal regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions, ensuring information is entered correctly.
Retrieve, count, and pour pharmaceutical drugs; verify medicines and check for possible interactions under pharmacist supervision.
Assist pharmacists with scheduling and maintaining workflow.
Report prescription errors immediately to the pharmacist on duty and follow company error policies and the Quality Improvement Program.
Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Register sales on the assigned cash register and collect and handle cash as required.
Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer service best practices.
Assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims in a timely and efficient manner and perform assigned clerical duties.
Assist with inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Use company asset-protection techniques and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
May assist pharmacists in administering clinical services, including collecting and properly labeling blood or urine samples, and help coordinate clinical services with Walgreens healthcare clinics and external providers.
Help maintain relationships with the local medical community through provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums.
Help keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with company policies and procedures, maintain respectful relationships with coworkers, and complete special assignments and other assigned tasks.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training, complete manager-requested PPLs, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.