Certified Pharmacy Technician

Hy-Vee, Inc. • Fairfield, IA

1d

About The Position

Hy-Vee is seeking a customer-focused Certified Pharmacy Technician to support pharmacists in preparing and distributing prescription medications accurately and professionally. The role includes prescription processing, insurance billing, customer service, inventory tasks, and protecting confidential patient information while complying with pharmacy laws and regulations.

This is a fast-paced retail pharmacy position involving multiple tasks throughout a shift, such as filling prescriptions, answering telephone calls, and assisting customers. The technician may administer vaccines when permitted by law and properly certified. The position also involves occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability should be aware of potential acute and chronic effects and follow pharmacy safety procedures. Training is provided.

Requirements

• High school diploma or equivalent.
• Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
• Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
• Ability to perform arithmetic, algebraic, and geometric calculations accurately.
• Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
• Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
• Ability to handle confidential patient information with discretion and integrity.
• Vaccination certification is required if administering vaccines, as required by law.
• Successful completion of a pre-employment drug screen is required.

Nice To Haves

• Previous experience as a pharmacy technician or pharmacy clerk.

Responsibilities

• Provide prompt, friendly customer service and make customer interactions positive.
• Handle customer inquiries that do not require a pharmacist’s expertise or judgment.
• Accept written prescription orders and telephoned refill requests at the supervising pharmacist’s discretion.
• Contact doctors’ offices to take or request refill prescriptions as needed.
• Gather and maintain accurate patient information needed to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix prescription labels and prepare prescriptions for mailing.
• Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
• File prescriptions after dispensing and report medication errors to appropriate personnel.
• Order, receive, and stock pharmacy supplies and log invoices as necessary.
• Perform cash transactions accurately.
• Administer vaccines as allowed by law and with required certification.
• Maintain cleanliness of the pharmacy and dispensing area.
• Protect the confidentiality of customers’ medical information in accordance with HIPAA.
• Follow statutes and regulations applicable to pharmacy technicians.
• Work collaboratively with co-workers to support customer satisfaction and a pleasant work environment.
• Assist in other store areas and take on special projects as assigned.
• Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
• Report to work as scheduled and on time.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED