Certified Pharmacy Technician

Walgreens•Las Vegas, NV
•$18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties according to company policies and procedures. The technician uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers. The role models and delivers a distinctive, delightful customer experience. The position supports customer service, prescription processing, pharmacy workflow, inventory management, and department upkeep. It may also support clinical services and outreach to the local medical community. The technician completes required training and continuing education and maintains knowledge and skills in healthcare and pharmacy. Applicants must be fluent in reading, writing, and speaking English, except in Puerto Rico, and must be willing to work a flexible schedule that includes evenings and weekends. The employer prefers six months of retail experience, prior Walgreens experience, good math and computer skills, knowledge of store inventory control, and PTCB certification. Compensation depends on factors including geography, skills, abilities, education, and experience. The role remains open until filled.

Requirements

  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist under supervision in the practice of pharmacy in accordance with state, federal, and company policies.
  • Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
  • Retrieve, count, and pour pharmaceutical drugs; verify medicines and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Immediately report prescription errors to the pharmacist on duty and follow company error and Quality Improvement Program policies.
  • Follow the company Good Faith Dispensing policy during applicable prescription-dispensing activities.
  • Register related sales, handle cash as required, and help customers locate over-the-counter products.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment overages, shortages, errors, or damaged prescription drugs.
  • May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
  • Help develop and maintain relationships with local medical professionals and healthcare organizations through provider outreach and detailing.
  • Keep the Pharmacy Department stocked, clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
  • Attend requested training, complete PPLs, earn continuing education credits, and maintain healthcare and pharmacy knowledge and skills.
  • Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
  • Develop strong relationships with valuable customers.
  • If PTCB certified, assist with and coach pharmacy technicians in pharmacy system operations and cashiers in pharmacy cash-register operations.
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