Certified Pharmacy Technician

Walgreens•Las Vegas, NV

About The Position

In accordance with state and federal regulations, assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. Uses pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in pharmacy systems and cashiers in pharmacy register operations. Models and delivers a distinctive customer experience while supporting pharmacy operations, inventory management, clinical services, and department upkeep. Earns and maintains PTCB certification through the designated training program and/or state-required certification or registration, attends requested training, completes PPLs, and acquires continuing education credits. Must be fluent in reading, writing, and speaking English, except in Puerto Rico. Requires willingness to work a flexible schedule, including evenings and weekends. The role remains open until filled. Compensation depends on factors including geography, skills and abilities, education, and experience. Walgreens is an equal opportunity employer, including disability and veterans, and will consider qualified applicants with arrest and conviction records.

Requirements

  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evening and weekend hours.
  • Earn and maintain PTCB certification through the designated PTCB training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise earned.
  • Comply with applicable state and federal regulations and company policies and procedures.

Nice To Haves

  • Six months of experience in a retail environment preferred.
  • Prior work experience with Walgreens preferred.
  • Good math skills for accurately counting, measuring, and weighing medications preferred.
  • Good computer skills preferred.
  • Knowledge of store inventory control preferred.
  • PTCB certification preferred.

Responsibilities

  • Engage customers and patients by greeting them and offering assistance with products and services; resolve issues and answer questions to support a positive customer experience.
  • Model and share customer-service best practices, build relationships with valuable customers, and assist customers in locating over-the-counter products.
  • Assist the pharmacist in the practice of pharmacy under supervision and comply with state, federal, and company policies, the Pharmacy Code of Conduct, Good Faith Dispensing policy, and Quality Improvement Program.
  • Use pharmacy systems to enter patient and drug information accurately, fill prescriptions by retrieving, counting, and pouring medications, verify medicines, and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow; immediately report prescription errors to the pharmacist on duty.
  • Register related sales on the assigned cash register and collect and handle cash as required.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform other clerical duties as assigned by the Pharmacy Manager.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset protection practices and file claims for shipment overages, shortages, order errors, and damaged prescription drugs.
  • May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with local medical professionals and conducting outreach to health groups, retirement homes, nursing homes, and other forums.
  • Maintain the Pharmacy Department’s supplies and ensure the area is clean, neat, orderly, and appropriately stocked.
  • Comply with company policies and procedures, maintain respectful coworker relationships, and complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
  • Attend requested training, complete PPLs, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
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