Certified Pharmacy Technician
About The Position
Hy-Vee is seeking a certified pharmacy technician to support pharmacists in preparing and distributing prescription medications accurately, professionally, and with care. The role includes prescription processing, insurance billing, customer service, and inventory tasks while protecting confidential information and complying with applicable pharmacy regulations. The technician works in a fast-paced retail pharmacy, handles multiple tasks during a shift, and may assist in other store areas or with special projects as assigned. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Certification as a licensed technician through a certified national program.
- Maintain continuing education requirements to keep the license active.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to maintain discretion and integrity when handling confidential patient information.
- Ability to frequently stand and walk during a shift, including extended periods at a pharmacy counter or workstation.
- Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
- Successful completion of a pre-employment drug screen.
Nice To Haves
- Previous experience as a pharmacy technician or pharmacy clerk.
- Vaccination certification, if administering vaccines, as required by law.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist's expertise and judgment.
- Accept written prescription orders and telephone refill requests at the supervising pharmacist's discretion.
- Contact doctors' offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information needed to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, receive, and stock pharmacy supplies and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines as allowed by law and with required certification where applicable.
- Maintain cleanliness in the pharmacy and dispensing area.
- Protect the confidentiality of customers' private medical information in accordance with HIPAA.
- Comply with statutes and regulations pertaining to pharmacy technicians.
- Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
- Assist in other areas of the store and take on special projects as assigned.
- Follow personal hygiene, dress, Hy-Vee policy, and store guideline requirements.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
