Certified Pharmacy Technician

Walgreens•Monroe, LA

About The Position

In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy and performs other Pharmacy Department duties in accordance with Company policies and procedures. Uses pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers. Models and delivers a distinctive and delightful customer experience. Works under pharmacist supervision to enter patient and drug information, fill prescriptions, verify medications, check for possible interactions, support pharmacy workflow, report prescription errors, and follow dispensing and quality-improvement policies. Also handles assigned register transactions and cash, assists customers in locating products, answers calls that do not require pharmacist attention, processes manual third-party claims, performs clerical work, and supports inventory management and asset-protection activities. May assist with clinical services, including collecting and labeling patient samples, and help coordinate services with Walgreens healthcare clinics and external providers. Supports relationships with the local medical community through provider outreach. Helps maintain a clean, orderly, and adequately stocked Pharmacy Department, follows company policies, and completes assigned tasks. Earns and maintains PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earns PTCB certification as a condition of promotion to senior technician. Attends training, completes requested PPLs, obtains continuing education credits, and maintains knowledge of developments in healthcare and pharmacy. Must be fluent in reading, writing, and speaking English, except in Puerto Rico. Requires willingness to work a flexible schedule, including evening and weekend hours. The role remains open until filled. Compensation depends on factors including geography, skills and abilities, education, and experience. Benefits information is available at jobs.walgreens.com/benefits.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Earn and maintain PTCB certification through the designated PTCB training program and/or state-required certification/registration; otherwise, PTCB certification is a condition of promotion to senior technician.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.
Good math skills for accurately counting, measuring, and weighing medications are preferred.
Good computer skills are preferred.
Knowledge of store inventory control is preferred.
PTCB certification is preferred.

Responsibilities

Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
If PTCB certified, assist with and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers.
Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Build relationships with valuable customers and help customers locate over-the-counter products.
Enter patient and drug information; retrieve, count, and pour medications; verify medicines; and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors and comply with company policies and the Quality Improvement Program.
Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
Register related sales, collect and handle cash, and answer calls that do not require pharmacist attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims and perform assigned clerical duties.
Assist with inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
Maintain knowledge of asset-protection techniques and file claims for Rx-related shipment overages, shortages, order errors, or damaged goods.
May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Assist the Pharmacy Manager and Staff Pharmacist with relationships and outreach to local medical providers and community organizations.
Help keep the Pharmacy Department adequately stocked, clean, neat, and orderly.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete special assignments and other tasks.
Earn and maintain PTCB certification through the designated program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training, complete requested PPLs, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.