Certified Pharmacy Technician

Walgreens • Longview, TX

1d

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The technician uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers. The role models and delivers a distinctive customer experience while supporting pharmacy operations, inventory management, clinical services, and training.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise earned.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
• Build strong relationships with valuable customers and provide help locating over-the-counter products.
• Assist the pharmacist with pharmacy practice in accordance with state, federal, and company policies, and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information accurately and fill prescriptions by retrieving, counting, and pouring medications, verifying the medicine, and checking for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company procedures for errors and the Quality Improvement Program.
• Follow the Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription-service claims promptly and efficiently, and perform other clerical duties as assigned.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Use company asset-protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with local medical providers and conducting outreach to health groups and care facilities.
• Help maintain a clean, neat, orderly, and adequately stocked Pharmacy Department.
• Comply with company policies and procedures, maintain respectful relationships with coworkers, and complete assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training, complete requested PPLs, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed