Certified Pharmacy Technician

Walgreens • Binghamton, PA

1d

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist, under direct supervision, in the practice of pharmacy and performs other Pharmacy Department duties in accordance with Company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, the technician may also assist with and coach pharmacy technicians in pharmacy-system operation and cashiers in using pharmacy cash registers. The technician models and delivers a distinctive and delightful customer experience.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated program and/or state-required certification or registration; otherwise, PTCB certification is required as a condition of promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions to support a positive customer experience.
• Model and share customer-service best practices, build relationships with valuable customers, and help customers locate over-the-counter products.
• Assist the pharmacist in pharmacy practice under supervision and in accordance with state, federal, and Company policies; review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Enter patient and drug information accurately, fill prescriptions by retrieving, counting, and pouring medications, verify the medicine, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow; immediately report prescription errors and follow Company policies and the Quality Improvement Program.
• Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Handle calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription-service claims promptly and perform clerical duties as assigned by the Pharmacy Manager.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for Rx merchandise overages, shortages, order errors, or damage.
• Assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples when required, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with Company policies and procedures, maintain respectful coworker relationships, and complete assigned special projects and other tasks.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training, complete requested PPLs, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed