Certified Pharmacy Technician

Walgreens • Tulsa, OK

21d • $18 - $24

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties according to company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, the technician also assists with and coaches pharmacy technicians in pharmacy-system operation and cashiers in pharmacy-register operation. The position models and delivers a distinctive, positive customer experience.

The technician engages with customers and patients, resolves issues, answers questions, supports pharmacy operations, processes prescriptions and claims, helps manage inventory and workflow, and may support clinical services. The role also requires maintaining required certification or registration, completing training and continuing education, and staying informed about developments in healthcare and pharmacy.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
• Build strong relationships with valuable customers.
• Assist the pharmacist with pharmacy practice under supervision and comply with state, federal, and company policies and the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
• Retrieve, count, and pour pharmaceutical drugs, verify medication accuracy, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow the company’s Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register related sales, collect and handle cash as required, and help customers locate over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; report overages, shortages, order errors, and damaged prescription-drug goods.
• Maintain knowledge of company asset-protection techniques.
• May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical professionals and healthcare organizations through provider outreach and detailing.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful coworker relationships.
• Complete special assignments and other assigned tasks.
• Earn and maintain PTCB certification through the designated training program and/or obtain state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training, complete requested PPLs, acquire continuing-education credits, and maintain pharmacy and healthcare knowledge.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed