Certified Pharmacy Technician

Walgreens • Anderson, IN

1d

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist, under direct supervision, in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may assist and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers. The technician models and delivers a distinctive customer experience.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
• Model customer-service best practices, develop relationships with valuable customers, and assist customers in locating over-the-counter products.
• Assist the pharmacist in the practice of pharmacy in accordance with state, federal, and company policies; comply with the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information accurately; retrieve, count, pour, and verify medications and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures for errors and the Quality Improvement Program.
• Follow the company's Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection techniques and file claims for Rx merchandise overages, shortages, order errors, or damaged goods.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups, retirement homes, nursing homes, and other forums.
• Maintain the Pharmacy Department's supplies and ensure it is clean, neat, orderly, and presentable.
• Comply with company policies and procedures, maintain respectful relationships with coworkers, and complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, complete PPLs, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed