Certified Pharmacy Technician

NeighborHealth•Boston, MA

54d•Onsite

About The Position

NeighborHealth, formerly East Boston Neighborhood Health Center, is a large community health center serving the greater Boston area with a commitment to community health. Every role at NeighborHealth is vital to advancing medicine and delivering the best care experience. This position is in the Retail Pharmacy - Maverick department, located at 20 Maverick Square – Cradock Building.

Requirements

High School graduate or GED required.
Current valid and unrestricted certification from Pharmacy Technician Certification Board of the Institute for the Certification of Pharmacy Technician.
Current valid and unrestricted pharmacy technician license from the Massachusetts Board of Registration in Pharmacy.
Bilingual Spanish Required.
Must have obtained Certification.
Ability to work on a team in a fast-paced environment.
Excellent communication skills in English as well as basic reading and math skills.
Computer proficiency with an electronic medical record.
Commitment to exceptional customer service.

Responsibilities

Providing support and assistance to clinical staff in the management of medication ordering and delivery.
Communicating among several individuals, including patients, co-workers, insurance companies and prescribers.
Demonstrating compassion and care by proactively identifying and resolving potential problems.
Working on a team to fulfill prescription orders from start to finish with an in-depth understanding of each workstation.
Understanding and following applicable Federal and State laws (e.g. HIPAA), regulations, professional standards, and ethical principles.
As allowable by state law, certified and trained pharmacy technicians can expand on their clinical and managerial responsibilities.
Displaying outstanding customer service skills when interacting with patients, outside providers, referral sources, or others.
Reconstituting and compounding suspensions.
Balancing quality and efficiency in all tasks, contributing to both patient outcomes and broader team goals.
Demonstrating the ability to communicate effectively and respectfully through verbal and written skills. Documenting in accordance with protocol.
Promoting a sense of “teamwork” through demonstration of self-direction and self-motivation. Solving problems independently or knowing when to seek consultation. Providing leadership to other support staff on the practice team. Working cooperatively and respectfully with others at all levels of the organization.
Responsible for continued professional growth and development.
Reading, understanding and complying with all Standards of Conduct, JCAHO policies, etc.
Adhering to NeighborHealth standards of Employee Conduct and all related policies and procedures.
Upholding safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety, and other employee safety measures.
Upholding procedures and systems to safeguard the confidentiality of all patient and employee information.