Certified Pharmacy Technician - Phone Support (Outbound)
About The Position
This is a remote opportunity, after an onsite training period, for Full Time positions available on our phone support team. Our specialty pharmacy is located in Woodridge, IL. The starting salary is from $22.00 an hour and up, with a $3.00/HR shift differential for weekend schedules. A Sign-On Bonus of $5,000 is offered for employees starting before July 31, 2026. Onco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.
Requirements
- Good interpersonal skills
- Excellent verbal, written and customer service skills
- Ability to work independently, meet deadlines and be flexible
- Good organizational skills and detail oriented
- Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology
- Ability to perform tasks accurately and efficiently when inputting information
- Licensed/registered pharmacy technician or as required by state law
- Basic math and analytical skills
- Intermediate typing/keyboarding skills
- Pharmacy Technician: 1+ years
- PTCB Certification
- Registered Pharmacy Technician
Responsibilities
- Assist health care providers and patients by phone, answering questions and requests.
- Communicate with patients and physician office staff to coordinate medication refill deliveries.
- Work with Insurance companies regarding rejected claims and prior authorizations.
- Serve as a primary contact for calls to patients and physicians.
Benefits
- Medical
- Dental
- Vision
- 401k with a match
- Paid Time Off
- Paid Holidays
- Tuition Reimbursement
- Company paid benefits – life
- Company paid benefits – short and long-term disability
- Paid Volunteer Day
- Floating Holiday
- Referral Incentive
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
