Certified Pharmacy Technician - Phone Support (Outbound)

Onco360•Scottsdale, AZ

13d•Remote

About The Position

Our specialty pharmacy is located in Scottsdale, AZ. This is a full time, remote opportunity - after onsite training period. We offer a variety of benefits including: Medical; Dental; Vision 401k with a match Paid Time Off and Paid Holidays Tuition Reimbursement Company paid benefits – life; and short and long-term disability Paid Volunteer Day Floating Holiday Referral Incentive. As our organization continues to expand and our employees develop and promote within, we currently have Full Time positions available on our phone support team.

Requirements

Good interpersonal skills
Excellent verbal, written and customer service skills
Ability to work independently, meet deadlines and be flexible
Good organizational skills and detail oriented
Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology
Ability to perform tasks accurately and efficiently when inputting information
Licensed/registered pharmacy technician or as required by state law
Basic math and analytical skills
Intermediate typing/keyboarding skills
Pharmacy Technician: 1+ years

Nice To Haves

PTCB Certification
Registered Pharmacy Technician
Certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.

Responsibilities

Assist health care providers and patients by phone; answering questions and requests.
Communicate with patients and physician office staff to coordinate medication refill deliveries.
Work with Insurance companies regarding rejected claims and prior authorizations.
Serve as a primary contact for calls to patients and physicians.