Certified Peer Support Worker - Las Cruces, NM

Military Spouse Corporate Career Network•Las Cruces, NM

5d•Remote

About The Position

The Certified Peer Support Worker provides non-clinical, evidence-based peer support to members with mental health and substance use conditions who need intensive wellness support and recovery-oriented interventions. The role advocates for members, shares coping skills and recovery information, and helps members regain control over their lives through individual recovery planning, wellness self-management, and resilience-building. The worker models recovery, resiliency, and wellness practices and supports members in developing Wellness Recovery Action Plans (WRAP®), setting whole-health goals, and addressing social determinants of health. The position supports members in making decisions about their recovery goals, developing problem-solving skills, attending follow-up appointments, transitioning between treatment settings, and navigating health and community systems. It encourages community inclusion and engagement with health services, peer and family supports, and social networks. The worker uses lived experience strategically to foster hope and empowerment, advocates for needed services, educates providers and families about recovery principles, coordinates with care teams, and documents interactions according to company standards. This is a work-at-home position with extensive travel in the community. The candidate must live in Las Cruces, New Mexico, or the surrounding area. The listed duties are representative rather than exhaustive, and additional duties may be assigned.

Requirements

Must live in Las Cruces, NM, or the surrounding area.

Responsibilities

Provide non-clinical, evidence-based peer support to members with mental health and substance use conditions who need intensive wellness support and recovery-oriented interventions.
Advocate for members, share coping skills and recovery information, and help members regain control over their lives through recovery planning, wellness self-management, and resilience-building.
Model competency in recovery, resiliency, and wellness practices.
Guide members in creating Wellness Recovery Action Plans (WRAP®) with wellness self-management and crisis-prevention strategies based on member choice.
Use the eight dimensions of wellness to help members identify social determinants of health needs and establish whole-health goals and objectives.
Help members identify options and participate in decisions about recovery goals, including as a member of their treatment or recovery support team.
Help members develop problem-solving skills to respond to challenges in recovery.
Identify barriers to follow-up appointments and collaborate with members to find solutions that support attendance.
Engage members in inpatient settings to facilitate post-crisis planning, transitions between treatment settings, and navigation of multiple systems.
Facilitate community participation and inclusion by encouraging members to explore and pursue community roles.
Engage members in traditional and nontraditional health services and supports, community-based peer, parent, and family support services, and social support networks.
Share lived experience strategically to inspire hope, empowerment, and positive action.
Implement, coordinate, and monitor strategies for members and families to improve health and quality-of-life outcomes.
Identify and address gaps in services and supports to advocate for members’ needs.
Educate providers, supporting staff, members, and families about resiliency and recovery principles, strategies, and tools.
Facilitate a team approach to member care, including coordination with the Magellan care coordination team.
Document all interactions according to company standards.
Use supervision appropriately, respond to personal stressors that affect job performance, recognize crises or risks to member safety, and respond appropriately.
Travel to meet members in the community.
Perform other duties as assigned.