Certified Peer Support Specialist

Phoenix Group Home, LLC•Chapel Hill, NC

3h•$18 - $25•Onsite

About The Position

The Outpatient Plus Certified Peer Support Specialist (CPSS) provides intensive, community-based wrap-around support to individuals with complex behavioral health needs. This role focuses on helping clients maintain stability in their natural environments, preventing hospitalization, and coordinating community reintegration. The CPSS explicitly leverages their own lived experience of sustained recovery to deliver highly responsive, multi-disciplinary care coordination.

Requirements

Current, valid state Certification as a Peer Support Specialist (CPSS) [or state-specific equivalent].
Self-identify as an individual in sustained recovery from a mental health condition, substance use disorder, or co-occurring challenge for at least 2 consecutive years.
High school diploma or General Education Development (GED) equivalent.
Proven capability to track, log, and manage billable units across multiple field visits throughout the workday.
Valid driver’s license, reliable personal transportation, and an excellent driving record for extensive community-based travel.
Must successfully pass a comprehensive criminal background check, sex offender registry screening, and healthcare exclusion list verification (OIG). Note: Lived experience involving past justice system involvement will be evaluated on a case-by-case basis in alignment with state peer-certification compliance guidelines.

Nice To Haves

Minimum of 1 year of experience delivering mobile community health services, assertive community treatment (ACT), or intensive outpatient programs.
Specialized training in trauma-informed care, motivational interviewing, or local community resources navigation.

Responsibilities

Deliver flexible, individualized support directly in the client’s natural environment (e.g., home, community settings, social service offices).
Collaborate actively within a multi-disciplinary team to execute client care plans, bridging the gap between clinical intent and real-world community access.
Assist in identifying early psychiatric or substance-related warning signs, acting swiftly alongside the clinical team to execute de-escalation or safety plans.
Model and teach self-advocacy, navigate housing or social services, and facilitate client connection to organic recovery communities.
Meticulously document face-to-face encounters and phone support to support billing requirements.
Complete strengths-based, recovery-focused electronic health record (EHR) progress notes within 24 hours of service delivery, demonstrating strict compliance with state Medicaid definitions.