About The Position

The Recovery Facilitator's role is to provide skills training and support as part of the Willowbrooke at Tanner health system and to promote self-determination, personal responsibility and empowerment inherent in self-directed recovery. Under immediate to general supervision, the Recovery Facilitator provides recovery support services and serves as a consumer advocate and provides consumer information and peer support for consumers in a variety of settings. The employee performs a wide range of tasks to support consumers in living their own lives and directing their own recovery and wellness process. The facilitator will model competency in recovery and wellness.

Requirements

  • Bachelor's Degree
  • Certification as Peer Specialist is a requirement of the job.
  • Proven ability to effectively work with others at all levels within and outside Tanner.
  • Leadership, sound judgment and ability to organize.
  • Ability to interact with persons in a therapeutic community.

Responsibilities

  • Communicate and work effectively with others to promote teamwork.
  • Exhibit the tanner standards of behavior.
  • Maintain confidentiality in compliance with the standards.
  • Communicate with patients, visitors, and customers in a manner which promotes patient satisfaction.
  • Establish and maintain effective working relationships with supervisor, coworkers and staff of other departments.
  • Establish and maintain positive relationships with consumers, physicians, allied health professionals and all referral sources.
  • Document calls and related information on designated forms.
  • Notate all necessary information regarding discharge planning in order to facility follow through with discharge plans.
  • Document any contacts with patient, treatment team, and/or any relevant collateral contacts involved with the patient.
  • Stay abreast of organization's programs and services.
  • Support organizations programs and services.
  • Support organizations customer service philosophy.
  • Attend treatment team and discharge planning meetings at all levels of care within the Willowbrooke continuum.
  • Provide case management for patients whose discharge plans include transitioning to a different level of care within the Willowbrooke continuum.
  • Monitor and follow-up to determine if the recommended services have adequately met the consumer's needs.
  • Work to ensure all Willowbrooke internal referral are successfully admitted into the recommended level of care.
  • Communicate barriers following discharge recommendations to the appropriate clinical staff.
  • Facilitate the coordination and continuity of care and to maintain communication for the coordination of benefits and resources.
  • Work cooperatively with Program Manager in program development and facilitates skill and support groups for identified patients at various levels of care.
  • Responsible for completion of required facility and departmental education under the direction of the department manager.
  • Comply with other applicable department and/or organization standards and policies.
  • Comply with facility safety, infection control and security program.
  • Support facility internal and external customer service standards.
  • Responsible for knowledge of policies and procedures and standards related to the provision of care, including The Joint Commission, Infection Prevention, billing and treatment regulations set forth in the Community Mental Health, Developmental Disabilities and Addictive Diseases Provides for the Department of Behavioral Health provider manual.
  • Obtain initial BLS and SCIPP certification within 90 days of employment.
  • Maintain BLS and SCIPP certification as required.
  • Perform within the prescribed limits of Tanner Health System's Ethics and Compliance program.
  • Detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.
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