Certified Peer Specialist

Athena • New York, NY

6d • Onsite

About The Position

AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families experiencing behavioral and emotional challenges. The organization specializes in individual and group psychotherapy with a focus on trauma-informed care and is dedicated to improving the quality and accessibility of mental health care, especially for underserved communities. Services are provided in person and via telehealth.

The Certified Peer Specialist manages client referrals and outreach, supports intake and ongoing engagement, helps clients access community resources, and provides recovery-oriented peer support within the scope of the role and certification. The position maintains accurate records in the electronic health record system and collaborates with clinicians, case managers, referral agencies, and internal teams to support continuity of care. The primary work location is an office in Albany, NY.

Requirements

• Must be certified as a peer in New York State.
• Must have experienced mental health concerns themselves and/or supported family members through their mental health experiences.
• Commitment to recovery-oriented practice.
• Positive attitude and professional demeanor.
• Ability to complete work independently and collaboratively with team members.
• Team-oriented, flexible, and helpful.
• Effective written and oral communication skills.
• Computer proficiency in Microsoft Office.
• Ability to learn the Electronic Health Record System.
• Highly organized and motivated self-starter.
• Excellent time management skills.
• High school diploma or GED.
• Spanish speaking is required.

Responsibilities

• Manage incoming client referrals, conduct outreach, determine eligibility, and coordinate next steps.
• Verify client insurance eligibility and maintain accurate client information in the EHR.
• Schedule and coordinate intake appointments and follow up with clients to support successful connection to services.
• Manage an assigned caseload and conduct regular follow-up to monitor engagement, identify barriers, and support continued participation in treatment.
• Assist clients with accessing community resources, benefits, and services that support their treatment and recovery goals.
• Incorporate peer support and lived experience to build trust, promote self-advocacy, and encourage client engagement.
• Communicate client needs, concerns, and barriers to the appropriate clinician, Case Manager, or supervisor.
• Collaborate with referral agencies, clinicians, and internal teams to coordinate services and ensure continuity of care.
• Provide peer support, assistance with coping strategies, and recovery-oriented guidance within the scope of the role and certification.
• Maintain timely and accurate documentation of referrals, outreach, client contacts, and services in the EHR.
• Maintain client confidentiality and comply with all organizational policies and documentation requirements.
• Perform other duties as assigned by the Supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED